Technical Writer

About the Role

Key Responsibilities

• Write and maintain user-facing documentation including guides, tutorials, and FAQs
• Develop API reference documentation in collaboration with engineering teams
• Create and update internal knowledge base articles and SOPs
• Edit content for clarity, consistency, and adherence to the company style guide
• Participate in sprint reviews and product demos to stay current on feature releases
• Manage multiple documentation projects simultaneously within defined deadlines
• Coordinate with subject matter experts to gather technical information accurately
• Publish finalized documentation through the company's content management system

Requirements

• 5 or more years of experience in technical writing, preferably in a software or SaaS environment
• Demonstrated ability to write clear documentation for both developer and end-user audiences
• Experience with documentation tools such as Confluence, MadCap Flare, or similar platforms
• Familiarity with API documentation standards, including OpenAPI or Swagger
• Strong understanding of software development processes and terminology
• Excellent written communication and editing skills
• Ability to work independently and manage a part-time schedule with minimal supervision
• Bachelor's degree in English, Communications, Computer Science, or a related field

Benefits & Perks

• Competitive hourly rate between $35 and $52 depending on experience
• Flexible part-time schedule with hybrid work arrangement
• Paid sick leave in accordance with Austin city ordinance
• Access to company collaboration tools and documentation platforms
• Supportive team environment with clear project ownership
• Opportunity to work on meaningful products with a growing user base
• Potential for expanded hours or a transition to full-time based on business needs