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Full-Time On-Site Customer Service

Customer Service Representative

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21 applicants
Location
Camden, New Jersey 08102
Salary (Annually)
$40,000 - $47,000
Experience
Entry
Posted
May 2
Location
Camden, New Jersey 08102
Salary (Annually)
$40,000 - $47,000
Experience
Entry
Posted
May 2
Customer Service Representative

About the Role

Our client, a customer service company, is seeking a motivated Customer Service Representative to join their team in Camden, New Jersey. The ideal candidate will be responsible for providing top-notch support to customers via phone, email, and chat. This role is perfect for individuals who are passionate about helping others and thrive in a fast-paced environment.

As a Customer Service Representative, you will play a crucial role in addressing customer inquiries, resolving issues, and ensuring a positive experience for all clients. The successful candidate will receive comprehensive training to ensure they are well-prepared to meet the diverse needs of customers.

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Key Responsibilities

  • Handle customer inquiries via phone, email, and chat
  • Resolve customer complaints and issues promptly
  • Maintain customer records and update account information
  • Collaborate with team members to enhance service delivery
  • Assist in developing FAQs and knowledge base materials
  • Provide feedback on process improvements
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Requirements

  • High school diploma or equivalent
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities
  • Ability to work in a fast-paced environment
  • Basic computer proficiency and experience with CRM systems
  • Customer service experience is a plus
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Benefits & Perks

  • Competitive salary with health benefits
  • 401(k) plan with company match
  • Paid time off and holidays
  • Ongoing training and development opportunities
  • Supportive team environment
  • Opportunities for advancement within the company

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Application Status Active
Positions Available 2
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