Careerscape is recruiting on behalf of our client for an entry-level, fully remote IT Support Assistant to join their growing technology team. This is a great opportunity for someone early in their IT career to build hands-on troubleshooting experience, learn enterprise systems, and grow into more advanced technical roles while working from anywhere in the US.
Day to day, you will field help desk tickets, walk end users through fixes over chat, email, and phone, and document solutions so issues get resolved faster the next time. The role suits someone who is naturally curious about how computers and networks work, stays calm when a user is frustrated, and enjoys the satisfaction of turning a broken laptop or locked account back into a non-issue.
The midpoint of this role’s $58,000–$82,000 range is $70,000 per year. Here is how that compares with live openings on Careerscape right now:
Figures are computed automatically from salary ranges on live Careerscape listings and update as jobs are added or filled. They are informational, not an offer guarantee.
This position pays $58,000 to $82,000 per year. The midpoint of $70,000 is slightly below the $105,000 median for Information Technology roles currently listed on our board.
Yes. This is a fully remote position, hired through a Texas 78701-based client.
This is listed as a Entry level role. See the Requirements section above for the specific qualifications the client is looking for.
Medical, dental, and vision insurance, 401k retirement plan with company match, Paid time off and paid holidays, Fully remote position with flexible scheduling, Company-provided laptop and equipment stipend, Professional development and certification reimbursement.
Posted on September 24, 2026 with 852 applications so far. Applying early is recommended, as our recruiters begin reviewing candidates as soon as applications come in.
Qualified applicants can typically expect a response within 5–7 business days of applying, though depending on the role and the client’s hiring timeline it can occasionally take up to 30 days. Because of the volume of applications we receive, we aren’t always able to send a personalized update to every applicant — but you can check the status of your application anytime in your candidate portal.
Click Apply Now, fill in your details, upload your resume, and submit — no account required, it takes under two minutes.
As a staffing and recruiting agency, we keep our client companies’ names confidential while roles are open — it protects their hiring plans and your candidacy. You’ll be introduced to the employer as you move forward.
