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Careerscape
Full-Time Remote Marketing & Advertising

Survey Support Specialist

Careerscape ?
View all jobs
Location
New York city, New York 10001
Salary (Yearly)
$52,000 - $74,000
Experience
Entry
Posted
Oct 18
Location
New York city, New York 10001
Salary (Yearly)
$52,000 - $74,000
Experience
Entry
Posted
Oct 18
Survey Support Specialist

About the Role

Careerscape is supporting a client opening for a Remote Entry-Level Survey Support Specialist. This role is responsible for assisting with survey administration, responding to participant inquiries, maintaining survey records, monitoring responses, and supporting research and data collection activities.

The Survey Support Specialist will work with research teams, project coordinators, and survey participants to ensure surveys are distributed correctly, responses are recorded accurately, and technical or administrative issues are addressed promptly.

This is an excellent opportunity for an organized and detail-oriented individual looking to build a career in research support, data collection, customer service, and business operations.

The ideal candidate has strong communication skills, basic computer knowledge, attention to detail, and the ability to manage multiple tasks while maintaining accurate records.

Key Responsibilities

  • Assist with survey setup, distribution, and administration
  • Respond to participant questions regarding survey access and completion
  • Monitor survey participation and track response rates
  • Review submitted responses for completeness and potential errors
  • Maintain accurate survey records, spreadsheets, and project documentation
  • Enter and update survey information in databases and tracking systems
  • Help troubleshoot basic survey access and technical issues
  • Coordinate with research teams to resolve participant concerns
  • Send survey invitations, reminders, and follow-up communications
  • Verify survey links, instructions, and supporting materials before distribution
  • Organize survey data and maintain confidential participant information
  • Prepare basic reports on survey progress and response activity
  • Identify incomplete submissions and follow up according to project guidelines
  • Support quality assurance checks for survey data and documentation
  • Assist with improving survey workflows and participant support processes
  • Perform additional research and administrative support duties as assigned

Requirements

  • High school diploma or equivalent required; additional education is an advantage
  • Previous experience in customer support, research assistance, data entry, or administration is preferred
  • Strong written and verbal communication skills
  • Excellent attention to detail and organizational abilities
  • Basic computer proficiency and familiarity with Microsoft Office or Google Workspace
  • Ability to learn survey platforms and data collection tools
  • Strong problem-solving and troubleshooting skills
  • Ability to manage multiple tasks and meet project deadlines
  • Good data entry and recordkeeping skills
  • Ability to follow instructions and established research procedures
  • Professional approach to participant inquiries
  • Understanding of confidentiality and responsible data handling
  • Ability to work independently and collaborate with a team

Benefits & Perks

  • Remote work flexibility
  • Competitive annual compensation
  • Paid time off, holidays, and sick leave
  • Medical, dental, and vision insurance, depending on the employer
  • Retirement savings plan, where available
  • Training and professional development opportunities
  • Supportive and collaborative work environment
  • Opportunities to develop research and data management skills
  • Potential performance bonuses and additional benefits

Karen is the Careerscape team member who posted this role. Questions about the role, comp, or fit? Reach out directly.

Message sent. Karen will get back to you by email.

How This Salary Compares

The midpoint of this role’s $52,000–$74,000 range is $63,000 per year. Here is how that compares with live openings on Careerscape right now:

This role (midpoint)
$63,000
Marketing & Advertising jobs — median
$67,500
New York 10001 jobs — median
$71,000
Remote jobs — median
$75,000

Figures are computed automatically from salary ranges on live Careerscape listings and update as jobs are added or filled. They are informational, not an offer guarantee.

Frequently Asked Questions

How much does a Survey Support Specialist earn in New York 10001?

This position pays $52,000 to $74,000 per year. The midpoint of $63,000 is slightly below the $67,500 median for Marketing & Advertising roles currently listed on our board.

Is this Survey Support Specialist job remote?

Yes. This is a fully remote position, hired through a New York 10001-based client.

What experience do I need to apply?

This is listed as a Entry level role. See the Requirements section above for the specific qualifications the client is looking for.

What benefits does this job include?

Remote work flexibility, Competitive annual compensation, Paid time off, holidays, and sick leave, Medical, dental, and vision insurance, depending on the employer, Retirement savings plan, where available, Training and professional development opportunities.

How competitive is this opening?

Posted on October 18, 2026 with 155 applications so far. Applying early is recommended, as our recruiters begin reviewing candidates as soon as applications come in.

When should I expect to hear back?

Qualified applicants can typically expect a response within 5–7 business days of applying, though depending on the role and the client’s hiring timeline it can occasionally take up to 30 days. Because of the volume of applications we receive, we aren’t always able to send a personalized update to every applicant — but you can check the status of your application anytime in your candidate portal.

How do I apply?

Click Apply Now, fill in your details, upload your resume, and submit — no account required, it takes under two minutes.

Why isn't the employer named?

As a staffing and recruiting agency, we keep our client companies’ names confidential while roles are open — it protects their hiring plans and your candidacy. You’ll be introduced to the employer as you move forward.

Ready to Apply?

Join Careerscape and take the next step in your career

Application Status Active
Positions Available 1

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