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Full-Time Remote Information Technology

Systems Support Analyst

Careerscape ?
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Location
Remote, Connecticut
Salary (Annually)
$65,000 - $90,000
Experience
Entry
Posted
Jul 5
Location
Remote, Connecticut
Salary (Annually)
$65,000 - $90,000
Experience
Entry
Posted
Jul 5
Systems Support Analyst

About the Role

Careerscape is supporting a client opening for a Hybrid Entry-Level Systems Support Analyst. This role focuses on providing technical support, troubleshooting system issues, maintaining IT infrastructure, and assisting employees with hardware, software, and business application support.

This is an excellent opportunity for someone who is analytical, detail-oriented, and interested in building a career in information technology, systems administration, or IT operations.

The Systems Support Analyst will work closely with IT teams and business users to resolve technical issues, maintain system performance, and ensure a reliable technology environment.

This role is ideal for candidates interested in systems support, IT operations, technical support, or infrastructure management.

Key Responsibilities

  • Provide first-level technical support for hardware, software, and business applications
  • Troubleshoot system, network, and user account issues
  • Install, configure, and maintain computer systems and software
  • Respond to support tickets and resolve technical requests
  • Document issues, solutions, and system updates
  • Assist with employee onboarding and device setup
  • Monitor system performance and escalate complex issues
  • Support user access management and password resets
  • Collaborate with internal IT teams on system improvements
  • Maintain accurate technical documentation
  • Support technology projects and infrastructure initiatives
  • Perform additional IT support duties as assigned

Requirements

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree preferred
  • 0–2 years of experience in IT support, customer service, administration, or related roles
  • Strong troubleshooting and analytical skills
  • Excellent communication and customer service abilities
  • Basic knowledge of Windows, Microsoft 365, and computer networking
  • Familiarity with Microsoft Office and Google Workspace
  • Ability to prioritize multiple tasks in a hybrid work environment
  • Strong attention to detail and problem-solving skills
  • Professional, dependable, and team-oriented mindset

Benefits & Perks

  • Hybrid work flexibility
  • Competitive entry-level compensation
  • Medical, dental, and vision insurance
  • Paid time off, holidays, and sick leave
  • 401(k) retirement savings plan
  • Paid training and onboarding
  • Career growth into Systems Administrator, Network Administrator, IT Support Engineer, or Infrastructure Analyst roles
  • Performance-based bonuses
  • Professional development and certification assistance
  • Collaborative and supportive team environment

Alison is the Careerscape team member who posted this role. Questions about the role, comp, or fit? Reach out directly.

Message sent. Alison will get back to you by email.

How This Salary Compares

The midpoint of this role’s $65,000–$90,000 range is $77,500 per year. Here is how that compares with live openings on Careerscape right now:

This role (midpoint)
$77,500
Information Technology jobs — median
$105,000
Connecticut jobs — median
$84,500
Remote jobs — median
$77,500

Figures are computed automatically from salary ranges on live Careerscape listings and update as jobs are added or filled. They are informational, not an offer guarantee.

Frequently Asked Questions

How much does a Systems Support Analyst earn in Connecticut?

This position pays $65,000 to $90,000 per year. The midpoint of $77,500 is slightly below the $105,000 median for Information Technology roles currently listed on our board.

Is this Systems Support Analyst job remote?

Yes. This is a fully remote position, hired through a Connecticut-based client.

What experience do I need to apply?

This is listed as a Entry level role. See the Requirements section above for the specific qualifications the client is looking for.

What benefits does this job include?

Hybrid work flexibility, Competitive entry-level compensation, Medical, dental, and vision insurance, Paid time off, holidays, and sick leave, 401(k) retirement savings plan, Paid training and onboarding.

How competitive is this opening?

Posted on July 5, 2026 with 151 applications so far. Applying early is recommended, as our recruiters begin reviewing candidates as soon as applications come in.

When should I expect to hear back?

Qualified applicants can typically expect a response within 5–7 business days of applying, though depending on the role and the client’s hiring timeline it can occasionally take up to 30 days. Because of the volume of applications we receive, we aren’t always able to send a personalized update to every applicant — but you can check the status of your application anytime in your candidate portal.

How do I apply?

Click Apply Now, fill in your details, upload your resume, and submit — no account required, it takes under two minutes.

Why isn't the employer named?

As a staffing and recruiting agency, we keep our client companies’ names confidential while roles are open — it protects their hiring plans and your candidacy. You’ll be introduced to the employer as you move forward.

Ready to Apply?

Join Careerscape and take the next step in your career

Application Status Active
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