We are supporting our client on a search for a Customer Support Specialist to join a growing, fully remote team. This role is the friendly, capable voice of the company across chat, email, and phone. You will help customers get unstuck fast, log issues cleanly, and be the first read on where the product experience needs to improve.
This is an entry-level to associate seat that opens up real growth into senior support, ops, or CX manager tracks. The team is remote-first, values clear writing over jargon, and celebrates people who take ownership of their queue.