Careerscape is recruiting on behalf of our client in the retail space for a Live Chat Support Agent to join their growing remote customer care team. In this hourly, fully remote role, you will be the friendly, knowledgeable voice behind the chat window, helping customers resolve questions, troubleshoot issues, and get the most out of the products and services they rely on every day.
Day to day, you will juggle multiple live chat conversations at once, moving quickly between topics while keeping every response warm and accurate. The best fit for this role enjoys writing, stays calm when things get busy, and takes real pride in turning a frustrated customer into a satisfied one before the conversation ends.
Yes. This is a fully remote position, hired through a Texas-based client.
This is listed as a Entry level role. See the Requirements section above for the specific qualifications the client is looking for.
Posted on August 5, 2026 with 23 applications so far. Applying early is recommended, as our recruiters begin reviewing candidates as soon as applications come in.
Qualified applicants can typically expect a response within 5–7 business days of applying, though depending on the role and the client’s hiring timeline it can occasionally take up to 30 days. Because of the volume of applications we receive, we aren’t always able to send a personalized update to every applicant — but you can check the status of your application anytime in your candidate portal.
Click Apply Now, fill in your details, upload your resume, and submit — no account required, it takes under two minutes.
