Careerscape is recruiting on behalf of our client for a full-time, fully remote Email Support Specialist. If you are a clear, thoughtful writer who wants a launchpad into a customer experience career, this role offers paid training, steady coaching, and a team that values quality over speed. You will be the written voice customers trust when they need answers.
A typical day means working through a queue of customer emails, untangling questions, and turning them into warm, accurate replies backed by the company's help resources. You will thrive here if you are curious, organized, and unflappable under a full inbox, and if you get real satisfaction from turning a frustrated customer into a relieved one.
The midpoint of this role’s $62,000–$82,000 range is $72,000 per year. Here is how that compares with live openings on Careerscape right now:
Figures are computed automatically from salary ranges on live Careerscape listings and update as jobs are added or filled. They are informational, not an offer guarantee.
This position pays $62,000 to $82,000 per year. The midpoint of $72,000 is in line with the $70,000 median for Customer Service roles currently listed on our board.
Yes. This is a fully remote position, hired through a New York 10001-based client.
This is listed as a Entry level role. See the Requirements section above for the specific qualifications the client is looking for.
Comprehensive medical, dental, and vision coverage, 401(k) with company match, Generous paid time off plus paid holidays, 100% remote work with schedule flexibility, Stipend for home office setup and equipment, Paid, structured onboarding and training.
Posted on October 23, 2026 with 9 applications so far. Applying early is recommended, as our recruiters begin reviewing candidates as soon as applications come in.
Qualified applicants can typically expect a response within 5–7 business days of applying, though depending on the role and the client’s hiring timeline it can occasionally take up to 30 days. Because of the volume of applications we receive, we aren’t always able to send a personalized update to every applicant — but you can check the status of your application anytime in your candidate portal.
Click Apply Now, fill in your details, upload your resume, and submit — no account required, it takes under two minutes.
As a staffing and recruiting agency, we keep our client companies’ names confidential while roles are open — it protects their hiring plans and your candidacy. You’ll be introduced to the employer as you move forward.
