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Careerscape
Full-Time Hybrid Customer Service

Customer Support Representative

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Location
Orlando, Florida 32801
Salary (Annually)
$40,000 - $52,000
Experience
Entry
Posted
Jul 10
Location
Orlando, Florida 32801
Salary (Annually)
$40,000 - $52,000
Experience
Entry
Posted
Jul 10
Customer Support Representative

About the Role

Our client, a customer-focused services company, is looking for a Customer Support Representative to join their team on a hybrid schedule out of their Orlando, Florida office. You will be the first point of contact for customers, helping resolve questions and issues across phone, email, and live chat while delivering a friendly, professional experience.

This role is a great fit for a strong communicator who enjoys problem-solving and helping people, and who values the mix of in-office teamwork and remote days. You will follow established processes and play a direct part in keeping customers happy and loyal. Prior call-center experience is a plus but not required.

Key Responsibilities

  • Respond to customer inquiries via phone, email, and live chat
  • Resolve customer issues accurately and in a timely manner
  • Document interactions and update customer records
  • Escalate complex issues to the appropriate team
  • Follow up to ensure customer satisfaction
  • Meet individual and team performance targets
  • Maintain up-to-date knowledge of products and services

Requirements

  • High school diploma or equivalent
  • Excellent written and verbal communication skills
  • Customer-first attitude and problem-solving ability
  • Ability to multitask in a fast-paced hybrid environment
  • Basic computer proficiency
  • Able to work on a hybrid schedule from the Orlando office
  • Availability to work flexible shifts

Benefits & Perks

  • Medical, dental, and vision insurance
  • 401k with company match
  • Paid time off and company holidays
  • Hybrid schedule with in-office and remote days
  • Paid training and onboarding
  • Performance-based incentives
  • Employee assistance program

Karen is the Careerscape team member who posted this role. Questions about the role, comp, or fit? Reach out directly.

Message sent. Karen will get back to you by email.

How This Salary Compares

The midpoint of this role’s $40,000–$52,000 range is $46,000 per year. Here is how that compares with live openings on Careerscape right now:

This role (midpoint)
$46,000
Customer Service jobs — median
$71,500
Hybrid jobs — median
$85,000

Figures are computed automatically from salary ranges on live Careerscape listings and update as jobs are added or filled. They are informational, not an offer guarantee.

Frequently Asked Questions

How much does a Customer Support Representative earn in Florida 32801?

This position pays $40,000 to $52,000 per year. The midpoint of $46,000 is slightly below the $71,500 median for Customer Service roles currently listed on our board.

Is this Customer Support Representative job hybrid?

This is a hybrid position based in Orlando, Florida 32801.

What experience do I need to apply?

This is listed as a Entry level role. See the Requirements section above for the specific qualifications the client is looking for.

What benefits does this job include?

Medical, dental, and vision insurance, 401k with company match, Paid time off and company holidays, Hybrid schedule with in-office and remote days, Paid training and onboarding, Performance-based incentives.

How competitive is this opening?

Posted on July 10, 2026 with 278 applications so far. Applying early is recommended, as our recruiters begin reviewing candidates as soon as applications come in.

When should I expect to hear back?

Qualified applicants can typically expect a response within 5–7 business days of applying, though depending on the role and the client’s hiring timeline it can occasionally take up to 30 days. Because of the volume of applications we receive, we aren’t always able to send a personalized update to every applicant — but you can check the status of your application anytime in your candidate portal.

How do I apply?

Click Apply Now, fill in your details, upload your resume, and submit — no account required, it takes under two minutes.

Why isn't the employer named?

As a staffing and recruiting agency, we keep our client companies’ names confidential while roles are open — it protects their hiring plans and your candidacy. You’ll be introduced to the employer as you move forward.

Ready to Apply?

Join Careerscape and take the next step in your career

Application Status Active
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