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Careerscape
Full-Time On-site Consulting

Head of Founder Success, Learning & Retention (SLR)

Careerscape ?
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Location
San Francisco, California 94105
Salary (Annually)
$160,000 - $215,000
Experience
Director
Posted
Jul 21
Location
San Francisco, California 94105
Salary (Annually)
$160,000 - $215,000
Experience
Director
Posted
Jul 21
Head of Founder Success, Learning & Retention (SLR)

About the Role

Careerscape is recruiting on behalf of our client, a venture investment and startup growth platform, for a Head of Founder Success, Learning & Retention (SLR) to lead the function that keeps portfolio founders engaged, supported, and thriving long after the initial investment is made. This is a rare opportunity to build and own a founder-facing discipline from the ground up, shaping how an ambitious platform supports the entrepreneurs it backs across every stage of the startup lifecycle.

Day to day, this role feels part community builder, part strategist, and part coach. You will spend your time designing learning programs, checking in with founders navigating hard decisions, and translating what you hear on the ground into programs and policy that improve retention and satisfaction across the portfolio. People who thrive here have genuine empathy for the founder journey, are comfortable operating with autonomy, and enjoy building repeatable systems out of what starts as ad hoc relationship management.

Key Responsibilities

  • Design and lead founder success, onboarding, and learning programs across the portfolio
  • Serve as the primary relationship owner for founders navigating growth, funding, and operational challenges
  • Build and manage curricula, workshops, and peer learning cohorts tailored to founder needs
  • Develop and track founder satisfaction, engagement, and retention metrics
  • Partner closely with the investment team to align founder support with portfolio company goals
  • Create onboarding journeys for newly funded founders joining the platform
  • Recruit, coordinate, and manage a network of mentors, coaches, and subject matter experts
  • Manage and develop a small team of founder success and program managers
  • Represent the organization at founder-facing events, summits, and community gatherings
  • Continuously refine programs based on founder feedback and outcome data

Requirements

  • 8+ years of experience in venture capital, startup accelerators, or founder-facing roles
  • Proven track record building or scaling founder success, community, or portfolio support programs
  • Strong relationship management and coaching skills with startup executives
  • Deep understanding of the startup lifecycle from seed through growth stage
  • Experience designing learning curricula or professional development programs
  • Excellent verbal and written communication skills
  • Experience managing and developing a team
  • Bachelor's degree required, advanced degree a plus
  • Willingness to travel for founder events and portfolio visits

Benefits & Perks

  • Medical, dental, and vision insurance
  • 401k with company match
  • Generous paid time off and company holidays
  • Annual professional development budget
  • Performance bonus and equity potential
  • Parental leave program
  • On-site wellness and commuter benefits
  • Collaborative, founder-obsessed team culture
  • Regular offsites and portfolio community events

Alison is the Careerscape team member who posted this role. Questions about the role, comp, or fit? Reach out directly.

Message sent. Alison will get back to you by email.

How This Salary Compares

The midpoint of this role’s $160,000–$215,000 range is $187,500 per year. Here is how that compares with live openings on Careerscape right now:

This role (midpoint)
$187,500
Consulting jobs — median
$90,000
California 94105 jobs — median
$105,000
On-site jobs — median
$72,500

Figures are computed automatically from salary ranges on live Careerscape listings and update as jobs are added or filled. They are informational, not an offer guarantee.

Frequently Asked Questions

How much does a Head of Founder Success, Learning & Retention (SLR) earn in California 94105?

This position pays $160,000 to $215,000 per year. The midpoint of $187,500 is above the $90,000 median for Consulting roles currently listed on our board.

Is this Head of Founder Success, Learning & Retention (SLR) job on-site?

This is a on-site position based in San Francisco, California 94105.

What experience do I need to apply?

This is listed as a Director level role. See the Requirements section above for the specific qualifications the client is looking for.

What benefits does this job include?

Medical, dental, and vision insurance, 401k with company match, Generous paid time off and company holidays, Annual professional development budget, Performance bonus and equity potential, Parental leave program.

How competitive is this opening?

Posted on July 21, 2026 with 17 applications so far. Applying early is recommended, as our recruiters begin reviewing candidates as soon as applications come in.

When should I expect to hear back?

Qualified applicants can typically expect a response within 5–7 business days of applying, though depending on the role and the client’s hiring timeline it can occasionally take up to 30 days. Because of the volume of applications we receive, we aren’t always able to send a personalized update to every applicant — but you can check the status of your application anytime in your candidate portal.

How do I apply?

Click Apply Now, fill in your details, upload your resume, and submit — no account required, it takes under two minutes.

Why isn't the employer named?

As a staffing and recruiting agency, we keep our client companies’ names confidential while roles are open — it protects their hiring plans and your candidacy. You’ll be introduced to the employer as you move forward.

Ready to Apply?

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