Industry-Leading Staffing Solutions — Built on Integrity, Service, and Results

Built on Integrity, Service, and Results

About Us Locations Employer Portal Candidate Portal
Careerscape
Job Seekers
Hire Talent
Sponsored Jobs
Resources
Contact Us
Menu
About Us Locations Employer Portal Candidate Portal
Job Seekers
Hire Talent
Sponsored Jobs
Resources
Contact Us
Careerscape
Full-Time Remote Healthcare

Donor Services Representative

Careerscape ?
View all jobs
Location
tempa, Florida
Salary (Annually)
$62,000 - $85,000
Experience
Entry
Posted
Oct 18
Location
tempa, Florida
Salary (Annually)
$62,000 - $85,000
Experience
Entry
Posted
Oct 18
Donor Services Representative

About the Role

Careerscape is supporting a client opening for a Remote Entry-Level Donor Services Representative. This role is responsible for assisting donors, answering inquiries, maintaining accurate donor records, processing contributions, and supporting fundraising and donor engagement activities.

The Donor Services Representative will communicate with donors through phone, email, and other communication channels to provide information, resolve routine issues, update account details, and ensure a positive donor experience. The role also supports donation processing, recordkeeping, acknowledgment messages, and coordination with fundraising and administrative teams.

This is an excellent opportunity for a service-oriented individual looking to build a career in donor relations, nonprofit administration, customer support, or fundraising operations.

The ideal candidate has strong communication skills, attention to detail, empathy, and the ability to handle donor information professionally and confidentially.

Key Responsibilities

  • Respond to donor inquiries through phone, email, and other communication channels
  • Provide accurate information about donation processes, programs, and services
  • Assist donors with contribution questions, account updates, and general requests
  • Process donations and maintain accurate transaction records
  • Update donor profiles, contact details, and communication preferences
  • Send donation acknowledgments, receipts, and follow-up communications
  • Resolve routine donor concerns and escalate complex issues when necessary
  • Maintain organized donor databases and administrative records
  • Support fundraising campaigns and donor engagement initiatives
  • Coordinate with fundraising, finance, and administrative teams
  • Verify donation information and identify discrepancies
  • Protect confidential donor information and follow data privacy procedures
  • Assist with preparing donor reports and tracking service requests
  • Monitor outstanding inquiries and ensure timely follow-up
  • Help improve donor service processes and communication workflows
  • Perform additional administrative and donor support duties as assigned

Requirements

  • High school diploma or equivalent required; additional education is an advantage
  • Previous experience in customer service, donor relations, administration, or call center support is preferred
  • Strong written and verbal communication skills
  • Excellent interpersonal skills and a helpful, professional attitude
  • Strong organizational and time-management abilities
  • Attention to detail when processing donations and maintaining records
  • Basic computer proficiency and familiarity with Microsoft Office or Google Workspace
  • Ability to learn donor management systems and customer databases
  • Good problem-solving and conflict-resolution skills
  • Ability to handle confidential information responsibly
  • Ability to manage multiple requests and meet deadlines
  • Comfortable working independently and collaborating with a team
  • Commitment to providing a positive and respectful donor experience

Benefits & Perks

  • Remote work flexibility
  • Competitive annual compensation
  • Paid time off, holidays, and sick leave
  • Medical, dental, and vision insurance, depending on the employer
  • Retirement savings plan, where available
  • Training and professional development opportunities
  • Supportive and collaborative work environment
  • Opportunities to develop donor relations and nonprofit administration skills
  • Potential performance bonuses and additional benefits

Jacob is the Careerscape team member who posted this role. Questions about the role, comp, or fit? Reach out directly.

Message sent. Jacob will get back to you by email.

How This Salary Compares

The midpoint of this role’s $62,000–$85,000 range is $73,500 per year. Here is how that compares with live openings on Careerscape right now:

This role (midpoint)
$73,500
Healthcare jobs — median
$76,000
Florida jobs — median
$66,250
Remote jobs — median
$75,000

Figures are computed automatically from salary ranges on live Careerscape listings and update as jobs are added or filled. They are informational, not an offer guarantee.

Frequently Asked Questions

How much does a Donor Services Representative earn in Florida?

This position pays $62,000 to $85,000 per year. The midpoint of $73,500 is slightly below the $76,000 median for Healthcare roles currently listed on our board.

Is this Donor Services Representative job remote?

Yes. This is a fully remote position, hired through a Florida-based client.

What experience do I need to apply?

This is listed as a Entry level role. See the Requirements section above for the specific qualifications the client is looking for.

What benefits does this job include?

Remote work flexibility, Competitive annual compensation, Paid time off, holidays, and sick leave, Medical, dental, and vision insurance, depending on the employer, Retirement savings plan, where available, Training and professional development opportunities.

How competitive is this opening?

Posted on October 18, 2026 with 6 applications so far. Applying early is recommended, as our recruiters begin reviewing candidates as soon as applications come in.

When should I expect to hear back?

Qualified applicants can typically expect a response within 5–7 business days of applying, though depending on the role and the client’s hiring timeline it can occasionally take up to 30 days. Because of the volume of applications we receive, we aren’t always able to send a personalized update to every applicant — but you can check the status of your application anytime in your candidate portal.

How do I apply?

Click Apply Now, fill in your details, upload your resume, and submit — no account required, it takes under two minutes.

Why isn't the employer named?

As a staffing and recruiting agency, we keep our client companies’ names confidential while roles are open — it protects their hiring plans and your candidacy. You’ll be introduced to the employer as you move forward.

Ready to Apply?

Join Careerscape and take the next step in your career

Application Status Active
Positions Available 1

You May Also Like

Similar opportunities that might interest you

Careerscape

Careerscape

Registered Nurse

Full-Time On-Site Healthcare
Lancaster, Pennsylvania 17601
$68,000 - $84,000/yr
Posted Oct 18
0 Applicants
Careerscape

Careerscape

Clinical Research Coordinator

Full-Time On-Site Healthcare
Boston, Massachusetts 02115
$58,000 - $72,000/yr
Posted Oct 18
0 Applicants
Careerscape

Careerscape

Clinical Research Coordinator

Full-Time On-Site Healthcare
Boston, Massachusetts 02118
$56,000 - $71,000/yr
Posted Oct 18
0 Applicants
Apply for Donor Services Representative

Careerscape

By checking this box and submitting this form, I am giving my permission to Careerscape to send me SMS and MMS message alerts with new job opportunities and career news. Message frequency varies. Message and data rates may apply. You can STOP messaging by sending STOP and get more help by sending HELP.
By checking this box and submitting this form, I am giving my permission to Careerscape to send me email with new job opportunities and career news.
By checking this box and submitting this form, I am giving my permission to Careerscape to share my personal information — including my name, contact details, location, and professional background — with select third-party partners for marketing and promotional purposes. You can opt out anytime via our "Do Not Sell or Share My Personal Information" page.
Application Submitted!

Thank you for applying. We'll review your application and get back to you soon.

Submitting your application...

Please wait, do not close this window.

Logo
CareerscapeAn Equal Opportunity Employer
M/F/Disability/Veterans.
Facebook Instagram Linkedin Youtube

Job Seekers

Find Jobs

Upload Resume

Candidate Portal

Salary Guide

Businesses

Hire Talent

Partnerships

Employer Portal

Contact Us

Site Information

Terms & Conditions

Privacy Policy

Fraud Alert

Do Not Sell or Share My Personal Information

©2026 Careerscape LLC. All Rights Reserved.

Sponsored