Careerscape is recruiting on behalf of our client for an entry-level Help Desk Specialist to join their growing remote IT support team. This is a great opportunity for someone early in their technology career to build a strong foundation in troubleshooting, customer service, and systems support while working with a collaborative, fast-paced organization based in Texas.
Day to day, you will be the first point of contact for employees experiencing hardware, software, and connectivity issues, walking them through solutions with patience and clarity. People who thrive in this role enjoy solving puzzles, staying calm under pressure, communicating clearly with non-technical users, and taking pride in resolving tickets quickly and thoroughly.
COMPENSATION
The salary range for this role is $70,000 - $95,000 per year, based on experience, communication skills, organizational abilities, and client hiring needs.
Additional compensation and benefits details will be shared during the hiring process.
The midpoint of this role’s $70,000–$95,000 range is $82,500 per year. Here is how that compares with live openings on Careerscape right now:
Figures are computed automatically from salary ranges on live Careerscape listings and update as jobs are added or filled. They are informational, not an offer guarantee.
This position pays $70,000 to $95,000 per year. The midpoint of $82,500 is slightly below the $102,500 median for Information Technology roles currently listed on our board.
Yes. This is a fully remote position, hired through a Texas 78701-based client.
This is listed as a Entry level role. See the Requirements section above for the specific qualifications the client is looking for.
Medical, dental, and vision insurance, 401k retirement plan with employer match, Paid time off and paid holidays, Fully remote position with flexible scheduling options, Home office equipment stipend, Opportunities for career growth and advancement.
Posted on July 21, 2026 with 3,895 applications so far. Applying early is recommended, as our recruiters begin reviewing candidates as soon as applications come in.
Qualified applicants can typically expect a response within 5–7 business days of applying, though depending on the role and the client’s hiring timeline it can occasionally take up to 30 days. Because of the volume of applications we receive, we aren’t always able to send a personalized update to every applicant — but you can check the status of your application anytime in your candidate portal.
Click Apply Now, fill in your details, upload your resume, and submit — no account required, it takes under two minutes.
As a staffing and recruiting agency, we keep our client companies’ names confidential while roles are open — it protects their hiring plans and your candidacy. You’ll be introduced to the employer as you move forward.
