Careerscape is recruiting on behalf of our client, a growing technology-driven organization, for a full-time Remote Service Desk Analyst based in Texas. This is a great entry point into an IT career, with hands-on exposure to real-world systems, supportive teammates, and clear paths to advance into systems administration, security, or engineering roles.
The day-to-day is a steady mix of troubleshooting, communication, and problem-solving. You'll be the first point of contact for employees who need help, working through tickets, walking users through fixes, and escalating when needed. People who thrive here are patient, curious, and enjoy turning a frustrated user into a happy one.
The midpoint of this role’s $58,000–$82,000 range is $70,000 per year. Here is how that compares with live openings on Careerscape right now:
Figures are computed automatically from salary ranges on live Careerscape listings and update as jobs are added or filled. They are informational, not an offer guarantee.
This position pays $58,000 to $82,000 per year. The midpoint of $70,000 is slightly below the $102,500 median for Information Technology roles currently listed on our board.
Yes. This is a fully remote position, hired through a Texas 78701-based client.
This is listed as a Entry level role. See the Requirements section above for the specific qualifications the client is looking for.
Medical, dental, and vision insurance, 401(k) with company match, Paid time off and paid holidays, Fully remote work with a home office equipment provided, Training and certification reimbursement, Clear career growth path within IT.
Posted on October 28, 2026 with 5 applications so far. Applying early is recommended, as our recruiters begin reviewing candidates as soon as applications come in.
Qualified applicants can typically expect a response within 5–7 business days of applying, though depending on the role and the client’s hiring timeline it can occasionally take up to 30 days. Because of the volume of applications we receive, we aren’t always able to send a personalized update to every applicant — but you can check the status of your application anytime in your candidate portal.
Click Apply Now, fill in your details, upload your resume, and submit — no account required, it takes under two minutes.
As a staffing and recruiting agency, we keep our client companies’ names confidential while roles are open — it protects their hiring plans and your candidacy. You’ll be introduced to the employer as you move forward.
