Careerscape is recruiting on behalf of our client, a growing e-commerce retailer, for a Remote Chat Support Specialist to join their customer experience team. This is a great opportunity for someone who enjoys solving problems in real time and wants to build a career in customer support with a fast-growing online retail brand.
Day to day, you will spend most of your shift responding to live chat conversations, helping shoppers track orders, resolve billing questions, and navigate the site with confidence. People who thrive in this role are fast typists, clear communicators, and calm under pressure when juggling multiple chats at once, all while working from the comfort of home.
The midpoint of this role’s $60,000–$700,000 range is $380,000 per year. Here is how that compares with live openings on Careerscape right now:
Figures are computed automatically from salary ranges on live Careerscape listings and update as jobs are added or filled. They are informational, not an offer guarantee.
This position pays $60,000 to $700,000 per year. The midpoint of $380,000 is above the $71,500 median for Customer Service roles currently listed on our board.
Yes. This is a fully remote position, hired through a California 90001-based client.
This is listed as a Entry level role. See the Requirements section above for the specific qualifications the client is looking for.
Medical, dental, and vision insurance, 401k plan with company match, Paid time off and paid holidays, 100% remote work with flexible scheduling options, Home office equipment stipend, Paid training and onboarding.
Posted on August 12, 2026 with 1,033 applications so far. Applying early is recommended, as our recruiters begin reviewing candidates as soon as applications come in.
Qualified applicants can typically expect a response within 5–7 business days of applying, though depending on the role and the client’s hiring timeline it can occasionally take up to 30 days. Because of the volume of applications we receive, we aren’t always able to send a personalized update to every applicant — but you can check the status of your application anytime in your candidate portal.
Click Apply Now, fill in your details, upload your resume, and submit — no account required, it takes under two minutes.
