Careerscape is recruiting on behalf of our client, a growing organization, for a full-time Remote Help Desk Technician based in New York. This is a great first step into an IT career, with hands-on exposure to real-world systems, supportive teammates, and clear paths to advance into systems administration, networking, or security.
The day-to-day is a steady mix of troubleshooting, communication, and learning. You will help employees get back to work quickly by solving login, software, hardware, and connectivity issues over phone, chat, and remote tools. People who thrive here are patient, curious, and enjoy explaining technical topics in plain language.
The midpoint of this role’s $52,000–$78,000 range is $65,000 per year. Here is how that compares with live openings on Careerscape right now:
Figures are computed automatically from salary ranges on live Careerscape listings and update as jobs are added or filled. They are informational, not an offer guarantee.
This position pays $52,000 to $78,000 per year. The midpoint of $65,000 is slightly below the $105,000 median for Information Technology roles currently listed on our board.
Yes. This is a fully remote position, hired through a New York 10001-based client.
This is listed as a Entry level role. See the Requirements section above for the specific qualifications the client is looking for.
Medical, dental, and vision insurance, 401(k) with company match, Generous paid time off and paid holidays, Fully remote work with flexible home-office setup, Home office equipment and technology provided, Monthly internet or phone stipend.
Posted on November 3, 2026 with 25 applications so far. Applying early is recommended, as our recruiters begin reviewing candidates as soon as applications come in.
Qualified applicants can typically expect a response within 5–7 business days of applying, though depending on the role and the client’s hiring timeline it can occasionally take up to 30 days. Because of the volume of applications we receive, we aren’t always able to send a personalized update to every applicant — but you can check the status of your application anytime in your candidate portal.
Click Apply Now, fill in your details, upload your resume, and submit — no account required, it takes under two minutes.
As a staffing and recruiting agency, we keep our client companies’ names confidential while roles are open — it protects their hiring plans and your candidacy. You’ll be introduced to the employer as you move forward.
