Appointment Coordinator

About the Role

Key Responsibilities

• Schedule and confirm appointments with clients and internal teams
• Manage calendars and coordinate meeting availability
• Communicate appointment updates via phone, email, and chat
• Resolve scheduling conflicts promptly and professionally
• Maintain accurate appointment records and documentation
• Update CRM systems and internal databases
• Prepare daily scheduling reports and summaries
• Coordinate follow-up appointments and reminders
• Assist with onboarding and training schedules when needed
• Provide excellent customer service and administrative support
• Maintain confidentiality of customer and company information
• Perform additional administrative and coordination duties as assigned

Requirements

• High school diploma or equivalent required
• Associate's or Bachelor's degree in Business Administration, Communications, Management, or a related field preferred
• 0–2 years of experience in administration, customer service, scheduling, office support, or related roles
• Strong organizational and multitasking skills
• Excellent written and verbal communication abilities
• High attention to detail and accuracy
• Proficiency with Microsoft Office, Microsoft Excel, Google Workspace, and calendar management tools
• Ability to work independently in a remote environment
• Strong time management and problem-solving skills
• Professional, dependable, and customer-focused mindset

Benefits & Perks

• Fully remote work flexibility within the United States
• Competitive entry-level compensation
• Medical, dental, and vision insurance
• Paid time off, holidays, and sick leave
• 401(k) retirement savings plan
• Paid training and onboarding
• Career growth into Operations Coordinator, Office Manager, Executive Assistant, Customer Success Coordinator, or Administrative Manager roles
• Performance-based bonuses
• Professional development and certification assistance
• Collaborative and supportive remote work environment