Medical Assistant

About the Role

Key Responsibilities

• Support patient scheduling and appointment coordination
• Maintain accurate patient records and documentation
• Verify and update patient information
• Assist with telehealth appointment preparation
• Coordinate communication between patients and healthcare providers
• Process medical forms and healthcare documentation
• Support patient onboarding and intake processes
• Track follow-up appointments and care coordination activities
• Maintain confidentiality of patient information
• Assist with insurance and billing-related documentation
• Respond to patient inquiries and support requests
• Support daily healthcare administrative operations

Requirements

• High school diploma or equivalent required
• Medical Assistant certification preferred but not required where applicable
• Associate’s degree in a healthcare-related field is a plus
• 0–2 years of experience in healthcare, customer service, administration, or support roles
• Strong communication and interpersonal skills
• Excellent organizational and time management abilities
• Attention to detail and accuracy
• Basic computer skills and ability to learn healthcare software systems
• Ability to handle confidential information professionally
• Compassionate, dependable, and patient-focused mindset

Benefits & Perks

• Fully remote work flexibility within the United States
• Competitive entry-level compensation
• Medical, dental, and vision coverage options
• Paid time off, holidays, and sick leave
• 401(k) retirement plan options
• Paid training and onboarding
• Career growth into Patient Care Coordinator, Healthcare Administrator, Medical Office Manager, or Clinical Operations roles
• Performance-based bonuses and advancement opportunities
• Supportive and collaborative team environment
• Professional development opportunities