Scheduling Specialist

About the Role

Key Responsibilities

• Coordinate appointments, meetings, and scheduling requests
• Manage calendars and maintain accurate scheduling records
• Confirm appointments and send reminders to clients and team members
• Monitor schedule changes and resolve scheduling conflicts
• Communicate scheduling updates to relevant stakeholders
• Track appointment status, attendance, and scheduling metrics
• Maintain accurate records in scheduling and internal systems
• Support operational workflows and administrative processes
• Respond to scheduling inquiries via email and phone
• Assist with reporting and documentation related to scheduling activities
• Collaborate with multiple departments to ensure scheduling efficiency
• Help improve scheduling processes and operational effectiveness

Requirements

• High school diploma or equivalent required
• Associate’s or Bachelor’s degree preferred but not required
• 0–2 years of experience in administration, customer service, scheduling, or support roles
• Strong organizational and time management skills
• Excellent written and verbal communication skills
• Attention to detail and ability to manage multiple priorities
• Basic computer skills (Microsoft Office, Google Workspace)
• Ability to solve problems and adapt to schedule changes
• Comfortable working independently in a remote environment
• Professional, dependable, and customer-focused mindset

Benefits & Perks

• Fully remote work flexibility within the United States
• Competitive entry-level compensation (above market range)
• Medical, dental, and vision coverage options
• Paid time off, holidays, and sick leave
• 401(k) retirement plan options
• Paid training and onboarding
• Career growth into Operations Coordinator, Project Coordinator, or Office Manager roles
• Performance-based bonuses and advancement opportunities
• Supportive and collaborative team environment
• Work-from-home equipment and technology support (where applicable)