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Careerscape
Full-Time Remote Information Technology

Service Activation Manager

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Location
Tampa, Florida 33602
Salary (Annually)
$75,000 - $98,000
Experience
Mid-Senior
Posted
Sep 12
Location
Tampa, Florida 33602
Salary (Annually)
$75,000 - $98,000
Experience
Mid-Senior
Posted
Sep 12
Service Activation Manager

About the Role

Careerscape is recruiting on behalf of our client, a growing technology and managed services provider, for an experienced Service Activation Manager to lead the end-to-end activation of new client services. This is a great opportunity for someone who thrives on turning signed contracts into live, working solutions and who enjoys being the connective tissue between sales, provisioning, engineering, and the customer.

Day to day, you will juggle multiple active implementations at once, chase down the details that keep projects moving, and stay calm when a vendor slips a delivery date or a customer changes scope mid-stream. People who do well in this role are organized without being rigid, communicate clearly under pressure, and take real ownership of outcomes rather than just checking boxes. If you like solving operational puzzles and seeing a project through from kickoff to go-live, this role was built for you.

Key Responsibilities

  • Own the end-to-end service activation process for new and existing client accounts
  • Coordinate with sales, provisioning, network operations, and engineering teams to schedule and execute activations
  • Serve as the primary point of contact for clients during the activation and onboarding period
  • Track activation timelines, identify risks, and proactively resolve delays or blockers
  • Maintain accurate records of activation status across multiple systems and tools
  • Communicate activation milestones, changes, and issues to internal stakeholders and clients
  • Partner with vendors and third-party carriers to confirm circuit or service readiness
  • Develop and refine standard operating procedures for activation workflows
  • Escalate and manage complex or at-risk activations to timely resolution
  • Provide regular status reporting to leadership on activation pipeline and performance metrics

Requirements

  • 5+ years of experience in service activation, implementation, or project coordination roles
  • Experience in telecommunications, managed services, or technology service delivery preferred
  • Strong organizational skills with the ability to manage multiple concurrent projects
  • Excellent verbal and written communication skills for client-facing interactions
  • Proficiency with project tracking tools and CRM or provisioning platforms
  • Demonstrated ability to work cross-functionally with sales, operations, and engineering teams
  • Problem-solving mindset with comfort operating in ambiguous or fast-changing situations
  • Associate's or bachelor's degree in business, telecommunications, or related field preferred
  • Availability to work US business hours with occasional flexibility for client needs

Benefits & Perks

  • Medical, dental, and vision insurance
  • 401k retirement plan with employer match
  • Paid time off and paid holidays
  • Remote-first work environment with flexible scheduling
  • Home office stipend for remote equipment
  • Company-provided laptop and technology allowance
  • Professional development and training reimbursement
  • Life and disability insurance options
  • Employee assistance program
  • Collaborative, growth-oriented team culture

Karen is the Careerscape team member who posted this role. Questions about the role, comp, or fit? Reach out directly.

Message sent. Karen will get back to you by email.

How This Salary Compares

The midpoint of this role’s $75,000–$98,000 range is $86,500 per year. Here is how that compares with live openings on Careerscape right now:

This role (midpoint)
$86,500
Information Technology jobs — median
$102,500
Florida 33602 jobs — median
$72,500
Remote jobs — median
$75,000

Figures are computed automatically from salary ranges on live Careerscape listings and update as jobs are added or filled. They are informational, not an offer guarantee.

Frequently Asked Questions

How much does a Service Activation Manager earn in Florida 33602?

This position pays $75,000 to $98,000 per year. The midpoint of $86,500 is slightly below the $102,500 median for Information Technology roles currently listed on our board.

Is this Service Activation Manager job remote?

Yes. This is a fully remote position, hired through a Florida 33602-based client.

What experience do I need to apply?

This is listed as a Mid-Senior level role. See the Requirements section above for the specific qualifications the client is looking for.

What benefits does this job include?

Medical, dental, and vision insurance, 401k retirement plan with employer match, Paid time off and paid holidays, Remote-first work environment with flexible scheduling, Home office stipend for remote equipment, Company-provided laptop and technology allowance.

How competitive is this opening?

Posted on September 12, 2026 with 214 applications so far. Applying early is recommended, as our recruiters begin reviewing candidates as soon as applications come in.

When should I expect to hear back?

Qualified applicants can typically expect a response within 5–7 business days of applying, though depending on the role and the client’s hiring timeline it can occasionally take up to 30 days. Because of the volume of applications we receive, we aren’t always able to send a personalized update to every applicant — but you can check the status of your application anytime in your candidate portal.

How do I apply?

Click Apply Now, fill in your details, upload your resume, and submit — no account required, it takes under two minutes.

Why isn't the employer named?

As a staffing and recruiting agency, we keep our client companies’ names confidential while roles are open — it protects their hiring plans and your candidacy. You’ll be introduced to the employer as you move forward.

Ready to Apply?

Join Careerscape and take the next step in your career

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