Staffing compliance is shared between the staffing firm and the client. Use this checklist to split duties in writing and cover classification, hiring, pay, safety, records and AI screening tools.
- When a staffing firm and its client both control a worker’s job, both can be treated as employers under federal anti-discrimination law, so compliance is a shared job.
- Put the split of duties (pay, I-9, background checks, training, safety equipment, timekeeping) in the staffing contract before the first worker starts.
- Federal wage rules are a floor: the federal minimum wage is $7.25 an hour, and workers get the higher rate when state or local law sets one.
- Keep FLSA payroll records for at least three years and timecards for two; EEO laws require personnel records for at least one year.
- Recheck classification, pay and screening tools at least once a year, and whenever a law or a worker’s role changes.
In this article
A staffing compliance checklist is a list of the legal steps you must get right when you hire or use temporary, contract and staffing-agency workers: classifying workers correctly, paying wages and overtime, verifying work authorization, screening fairly, running background checks lawfully, keeping workers safe and keeping records. Use the checklist below whether you are a staffing firm or a company that brings in staffing-agency workers.
Who is responsible: staffing firm or client?
The answer is often “both.” The EEOC’s enforcement guidance on staffing firm workers (December 1997, still posted) says that if both the staffing firm and its client have the right to control the worker, they can be joint employers, as long as each meets the law’s employee-count threshold. It also says a staffing firm’s discriminatory assignment is not excused because the client asked for it, and the client can be liable too.
In practice, duties split like this in a typical temporary or contract arrangement where the staffing firm is the employer of record. Your contract can assign them differently, so write it down.
| Duty | Staffing firm (employer of record) | Client (worksite employer) |
|---|---|---|
| Recruiting and referral without discrimination | Primary | Must not request or accept discriminatory referrals |
| Form I-9 and work authorization | Usually completes it as the employer | Confirms the firm does it; completes its own for direct hires |
| Background checks | Usually orders them and handles FCRA notices | Defines job-related criteria; avoids blanket exclusions |
| Payroll, overtime, tax withholding | Primary | Provides accurate hours; approves timecards on time |
| Workplace safety and site training | General safety training, follow-up | Site-specific hazards, training and equipment |
| Harassment and discrimination complaints | Must act if it learns of a problem | Must prevent and correct at its worksite |
| Records | Payroll, personnel, I-9 files | Hours, site incidents, its own decisions |
For how shared control can create legal exposure, see our guide to co-employment risks.
Checklist: contract and setup
- Written agreement names the employer of record and lists who handles pay, I-9, background checks, training, equipment, timekeeping and complaints.
- Agreement states that requests and referrals will be based only on job-related qualifications.
- Indemnity and insurance terms are reviewed by counsel, including workers’ compensation and liability coverage.
- Conversion terms are clear if the client later hires the worker directly (see our temp-to-hire conversion fee guide).
- A named contact on each side owns compliance questions.
Checklist: worker classification
- Decide employee vs. independent contractor before work starts, and document why.
- For tax purposes, apply the IRS common-law test, which weighs behavioral control, financial control and the relationship of the parties.
- For wage and hour law, follow the Department of Labor’s current rule. The DOL’s 2024 independent contractor rule took effect March 11, 2024, and the department published a new proposed rule on February 27, 2026. Check that page for the current status before relying on any test.
- Check state tests, which can be stricter than federal ones.
- Classify exempt vs. nonexempt correctly. As of October 2026, DOL lists the standard salary level for the white-collar exemption at $684 a week ($35,568 a year) and $107,432 a year for highly compensated employees. Salary alone isn’t enough: the job duties must also qualify, and some states set higher thresholds.
- Review classification again when a worker’s duties, hours or length of engagement change.
More detail: W-2 vs. 1099 for staffing firms and independent contractor compliance.
Checklist: hiring and onboarding
- Job requirements and screening criteria are written, job-related and applied the same way to every candidate.
- Postings include pay ranges where state or local law requires them (see pay transparency laws by state).
- Form I-9 is completed for every new employee. DOL’s I-9 page notes the requirement covers every employer that recruits, refers for a fee or hires someone for employment in the U.S.; follow USCIS’s Form I-9 instructions for deadlines and acceptable documents.
- E-Verify is used where your state or a federal contract requires it (see E-Verify requirements by state).
- Background checks follow the FCRA. The FTC’s employer guide requires a written disclosure in a stand-alone format, written permission, a pre-adverse action notice with a copy of the report and a summary of rights, then an adverse action notice. Check state and local fair-chance rules too.
- Required federal and state workplace notices are posted or delivered. DOL’s poster page points to its elaws Poster Advisor for federal requirements; state labor departments cover state posters.
- New workers get the client’s site rules, safety training and a contact for complaints on day one.
Checklist: wages, hours and overtime
- Pay at least the federal minimum wage of $7.25 an hour, or the higher state or local rate; when both apply, the employee is entitled to the higher one.
- Pay nonexempt workers at least 1.5 times their regular rate for hours over 40 in a workweek, plus any daily overtime your state requires.
- Count all hours worked, including required pre-shift meetings, training and time spent at a client site.
- When a worker has hours at more than one client in a week, check how your contracts and payroll handle combined hours for overtime.
- Bill rates and markups leave room for overtime, payroll taxes and required benefits (our staffing markup guide shows the math).
- Pay on the schedule your state requires and issue final pay on time.
Checklist: safety
- Under the OSH Act, employers have a general duty to provide a workplace free from recognized, serious hazards. Treat staffing-agency workers as part of your workforce for safety purposes.
- The contract states who provides site-specific training, protective equipment and medical surveillance.
- The staffing firm visits or reviews each new worksite and job before placing workers.
- Injuries are reported to both parties immediately, with one agreed owner for injury records.
- Workers know how to raise safety concerns without retaliation.
Checklist: records, data and AI tools
- Keep FLSA payroll records for at least three years and the timecards and rate tables used to compute wages for two years, per DOL’s recordkeeping fact sheet.
- Keep personnel and employment records for at least one year, as the EEOC requires, and one year from the date of any involuntary termination.
- Keep I-9 forms in their own file and follow USCIS retention rules.
- Limit access to background reports and personal data, and dispose of them securely.
- If you use automated screening or ranking tools, check local rules. New York City’s Local Law 144 requires a bias audit within one year before use, public audit information and notice to candidates 10 business days before use; the city began enforcing it on July 5, 2023. Illinois requires employers to give notice when they use AI in employment decisions under Public Act 103-0804, with implementing rules proposed in 2026.
How often to audit staffing compliance
| Area | Suggested review | What to check |
|---|---|---|
| Classification | Annually and at any role change | Contractor vs. employee, exempt vs. nonexempt, salary levels |
| Wages and overtime | Quarterly sample, plus whenever a state or local rate changes | State and local minimum wage updates, overtime calculations, timekeeping |
| I-9 files | Annual internal audit | Completeness, timeliness, retention, correct document handling |
| Background checks | Annually | FCRA forms, adverse action process, state fair-chance rules |
| Screening tools and AI | Annually and before adding a tool | Job-relatedness, adverse impact, local audit and notice rules |
| Contracts | At renewal | Duty split, insurance, indemnity, conversion terms |
These intervals are good practice, not legal deadlines. Use the DOL’s minimum wage pages and your state labor department to confirm current rates.
This is general information, not legal advice. Check with employment counsel for your situation.
How Careerscape can help
Careerscape is a U.S. staffing and recruiting firm. When you use our contract or temporary staffing services, we act as the employer of record for the workers we place and agree the split of compliance duties with you in writing.
Frequently asked questions
What should a staffing compliance checklist include?
At minimum: a written split of duties between the staffing firm and client, worker classification, I-9 and E-Verify where required, fair and job-related screening, FCRA-compliant background checks, minimum wage and overtime, required notices, safety training, recordkeeping and rules for any automated hiring tools. Add state and local requirements for each location where workers are placed.
Is the client company responsible for temp worker compliance?
Partly. The staffing firm usually handles pay, taxes and I-9 as the employer of record, but a client that directs the worker’s daily work can be a joint employer. Under EEOC guidance, both can be liable for discrimination, and the client controls the worksite where safety and harassment issues arise.
Who completes Form I-9 for a temporary worker?
Usually the staffing firm, because it is the worker’s employer. If the client later hires the worker directly, the client becomes the employer and completes its own Form I-9. Confirm the arrangement in your contract and follow USCIS instructions.
How long should staffing records be kept?
Under the FLSA, keep payroll records for at least three years and timecards and wage computation records for two years. EEOC rules require personnel and employment records for at least one year. State laws and other federal rules, such as I-9 retention, can require longer, so build your retention schedule around the longest rule that applies.
How often should staffing compliance be audited?
Review the full checklist at least once a year, check pay and hours on a quarterly sample, and recheck whenever you open in a new state, add a screening tool, change a worker’s role or see a law change.
- EEOC: Enforcement Guidance on Contingent Workers Placed by Staffing Firms (December 3, 1997)
- EEOC: Recordkeeping Requirements
- IRS: Topic no. 762, Independent contractor vs. employee
- U.S. Department of Labor: Independent contractor rulemaking
- U.S. Department of Labor: Earnings thresholds for the EAP exemption
- U.S. Department of Labor: Minimum wage
- U.S. Department of Labor: Overtime pay
- U.S. Department of Labor: Fact Sheet #21, Recordkeeping requirements under the FLSA
- U.S. Department of Labor: Form I-9 requirements
- U.S. Department of Labor: Safety and health
- U.S. Department of Labor: Workplace posters
- FTC: Using Consumer Reports: What Employers Need to Know
- NYC Department of Consumer and Worker Protection: Automated Employment Decision Tools
- Illinois Department of Human Rights: Artificial Intelligence in Employment