Careerscape is recruiting on behalf of our client, a national bank, for a Customer Support Representative to join their member services team. This is a great opportunity for a service-minded professional to support customers with everyday banking needs while working fully remote for a well-established financial institution.
Day to day, you will field inbound calls, chats, and emails from account holders, walking them through account questions, card issues, online banking troubleshooting, and general inquiries with patience and accuracy. People who thrive in this role are calm under pressure, enjoy problem-solving, communicate clearly, and take pride in leaving every customer better off than when they called.
The midpoint of this role’s $50,000–$65,000 range is $57,500 per year. Here is how that compares with live openings on Careerscape right now:
Figures are computed automatically from salary ranges on live Careerscape listings and update as jobs are added or filled. They are informational, not an offer guarantee.
This position pays $50,000 to $65,000 per year. The midpoint of $57,500 is slightly below the $80,000 median for Accounting & Finance roles currently listed on our board.
Yes. This is a fully remote position, hired through a Georgia 30301-based client.
This is listed as a Entry level role. See the Requirements section above for the specific qualifications the client is looking for.
Medical, dental, and vision insurance, 401k plan with company match, Paid time off and paid holidays, Fully remote position with company-provided equipment, Paid training and ongoing professional development, Tuition reimbursement opportunities.
Posted on August 14, 2026 with 6 applications so far. Applying early is recommended, as our recruiters begin reviewing candidates as soon as applications come in.
Qualified applicants can typically expect a response within 5–7 business days of applying, though depending on the role and the client’s hiring timeline it can occasionally take up to 30 days. Because of the volume of applications we receive, we aren’t always able to send a personalized update to every applicant — but you can check the status of your application anytime in your candidate portal.
Click Apply Now, fill in your details, upload your resume, and submit — no account required, it takes under two minutes.
