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Careerscape
Full-Time Remote Accounting & Finance

Collections Specialist

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Location
Austin, Texas
Salary (Annually)
$44,000 - $60,000
Experience
Entry
Posted
Jul 12
Location
Austin, Texas
Salary (Annually)
$44,000 - $60,000
Experience
Entry
Posted
Jul 12
Collections Specialist

About the Role

Careerscape is hiring a fully remote Collections Specialist to help manage and recover outstanding account balances for our clients. This is a great entry point into finance and accounts receivable, with paid training and a clear path to grow.

You'll spend your day reaching out to customers, negotiating fair payment arrangements, and keeping accurate records — all from home. If you're a confident communicator who stays organized and calm under pressure, we'd love to hear from you.

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Key Responsibilities

  • Contact customers by phone and email to resolve past-due account balances
  • Negotiate payment plans and settlements within company guidelines
  • Maintain accurate records of all collection activity in the system
  • Monitor assigned accounts and prioritize outreach based on aging
  • Reconcile account discrepancies and process payments
  • Collaborate with billing and customer service teams to resolve disputes
  • Meet monthly collection targets and productivity goals
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Requirements

  • High school diploma or equivalent
  • Strong written and verbal communication skills
  • Comfortable handling high call volumes in a remote setting
  • Basic proficiency with spreadsheets and CRM or billing software
  • Professional, empathetic, and persistent phone manner
  • Reliable high-speed internet and a quiet home workspace
  • Ability to work independently and stay organized
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Benefits & Perks

  • Fully remote position
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • 401(k) with company match
  • Performance bonuses tied to collection goals
  • Paid training and clear advancement path

Ready to Apply?

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Application Status Active
Positions Available 1
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