Industry-Leading Staffing Solutions — Built on Integrity, Service, and Results

Built on Integrity, Service, and Results

About Us Locations Employer Portal Candidate Portal
Careerscape
Job Seekers
Hire Talent
Sponsored Jobs
Resources
Contact Us
Menu
About Us Locations Employer Portal Candidate Portal
Job Seekers
Hire Talent
Sponsored Jobs
Resources
Contact Us
Careerscape
Full-Time Remote Human Resources

Remote Employee Support Specialist

Careerscape ?
View all jobs
Location
Austin, Texas 78701
Salary (Annually)
$58,000 - $85,000
Experience
Entry
Posted
Sep 9
Location
Austin, Texas 78701
Salary (Annually)
$58,000 - $85,000
Experience
Entry
Posted
Sep 9
Remote Employee Support Specialist

About the Role

Careerscape is recruiting on behalf of our client for an entry-level, remote Employee Support Specialist to join their growing People team. This is a great opportunity for someone early in their career who wants to build a foundation in HR operations, employee relations, and workplace support while working with a collaborative, fully distributed team.

Day to day, you will be the friendly first point of contact for employees who have questions about benefits, payroll, policies, or general workplace concerns, so a genuine desire to help people and a knack for staying organized will serve you well. This role suits someone who is patient, detail-oriented, and comfortable juggling multiple inquiries at once through email, chat, and phone, all while maintaining confidentiality and a calm, professional tone.

Key Responsibilities

  • Respond to employee inquiries regarding benefits, payroll, and company policies via email, chat, and phone
  • Maintain accurate employee records in the HRIS system
  • Assist with new hire onboarding paperwork and orientation scheduling
  • Track and route employee support tickets to the appropriate internal teams
  • Help coordinate open enrollment and benefits communication
  • Document recurring employee questions and suggest updates to FAQs and resources
  • Support offboarding processes including exit paperwork and final documentation
  • Escalate sensitive employee relations issues to senior HR staff as needed
  • Assist with compliance recordkeeping and audit preparation
  • Contribute to process improvement initiatives for the employee support function

Requirements

  • High school diploma or equivalent required, associate or bachelor's degree preferred
  • Strong written and verbal communication skills
  • Ability to handle confidential information with discretion
  • Comfortable using email, chat platforms, and video conferencing tools
  • Basic proficiency with Microsoft Office or Google Workspace
  • Excellent organizational skills and attention to detail
  • Ability to manage multiple tasks and priorities in a remote setting
  • Customer service or administrative experience is a plus
  • Reliable internet connection and a quiet home workspace

Benefits & Perks

  • Medical, dental, and vision insurance
  • 401k plan with company match
  • Paid time off and paid holidays
  • Fully remote position with flexible scheduling
  • Home office stipend for remote equipment
  • Paid training and onboarding program
  • Career growth and internal promotion opportunities
  • Employee assistance program
  • Collaborative and supportive virtual team culture

Jeff is the Careerscape team member who posted this role. Questions about the role, comp, or fit? Reach out directly.

Message sent. Jeff will get back to you by email.

How This Salary Compares

The midpoint of this role’s $58,000–$85,000 range is $71,500 per year. Here is how that compares with live openings on Careerscape right now:

This role (midpoint)
$71,500
Human Resources jobs — median
$75,000
Texas 78701 jobs — median
$73,500
Remote jobs — median
$75,000

Figures are computed automatically from salary ranges on live Careerscape listings and update as jobs are added or filled. They are informational, not an offer guarantee.

Frequently Asked Questions

How much does a Remote Employee Support Specialist earn in Texas 78701?

This position pays $58,000 to $85,000 per year. The midpoint of $71,500 is slightly below the $75,000 median for Human Resources roles currently listed on our board.

Is this Remote Employee Support Specialist job remote?

Yes. This is a fully remote position, hired through a Texas 78701-based client.

What experience do I need to apply?

This is listed as a Entry level role. See the Requirements section above for the specific qualifications the client is looking for.

What benefits does this job include?

Medical, dental, and vision insurance, 401k plan with company match, Paid time off and paid holidays, Fully remote position with flexible scheduling, Home office stipend for remote equipment, Paid training and onboarding program.

How competitive is this opening?

Posted on September 9, 2026 with 1,607 applications so far. Applying early is recommended, as our recruiters begin reviewing candidates as soon as applications come in.

When should I expect to hear back?

Qualified applicants can typically expect a response within 5–7 business days of applying, though depending on the role and the client’s hiring timeline it can occasionally take up to 30 days. Because of the volume of applications we receive, we aren’t always able to send a personalized update to every applicant — but you can check the status of your application anytime in your candidate portal.

How do I apply?

Click Apply Now, fill in your details, upload your resume, and submit — no account required, it takes under two minutes.

Why isn't the employer named?

As a staffing and recruiting agency, we keep our client companies’ names confidential while roles are open — it protects their hiring plans and your candidacy. You’ll be introduced to the employer as you move forward.

Ready to Apply?

Join Careerscape and take the next step in your career

Application Status Active
Positions Available 1

You May Also Like

Similar opportunities that might interest you

Careerscape

Careerscape

Onboarding Specialist

Full-Time Remote Human Resources
Austin, Texas 78701
$52,000 - $75,000/yr
Posted Oct 18
0 Applicants
Careerscape

Careerscape

Talent Acquisition Coordinator

Full-Time Remote Human Resources
Remote, Florida
$55,000 - $70,000/yr
Posted Oct 18
0 Applicants
Careerscape

Careerscape

Recruiter

Full-Time Hybrid Human Resources
New York, New York
$70,000 - $90,000/yr
Posted Oct 18
0 Applicants
Apply for Remote Employee Support Specialist

Careerscape

By checking this box and submitting this form, I am giving my permission to Careerscape to send me SMS and MMS message alerts with new job opportunities and career news. Message frequency varies. Message and data rates may apply. You can STOP messaging by sending STOP and get more help by sending HELP.
By checking this box and submitting this form, I am giving my permission to Careerscape to send me email with new job opportunities and career news.
By checking this box and submitting this form, I am giving my permission to Careerscape to share my personal information — including my name, contact details, location, and professional background — with select third-party partners for marketing and promotional purposes. You can opt out anytime via our "Do Not Sell or Share My Personal Information" page.
Application Submitted!

Thank you for applying. We'll review your application and get back to you soon.

Submitting your application...

Please wait, do not close this window.

Logo
CareerscapeAn Equal Opportunity Employer
M/F/Disability/Veterans.
Facebook Instagram Linkedin Youtube

Job Seekers

Find Jobs

Upload Resume

Candidate Portal

Salary Guide

Businesses

Hire Talent

Partnerships

Employer Portal

Contact Us

Site Information

Terms & Conditions

Privacy Policy

Fraud Alert

Do Not Sell or Share My Personal Information

©2026 Careerscape LLC. All Rights Reserved.

Sponsored