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Full-Time Remote Insurance

Administrative Support Specialist

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Location
Charlotte, North Carolina 28202
Salary (Annually)
$50,000 - $60,000
Experience
Entry
Posted
Sep 14
Location
Charlotte, North Carolina 28202
Salary (Annually)
$50,000 - $60,000
Experience
Entry
Posted
Sep 14

About the Role

Careerscape is recruiting on behalf of our client, a well-established insurance office based in Charlotte, for an Administrative Support Specialist to join their growing team. This is a great opportunity for an organized, detail-oriented professional to build a career in the insurance industry while providing essential support that keeps the office running smoothly.

Day to day, you will juggle correspondence, scheduling, data entry, and client-facing communication, often shifting between tasks as priorities change. People who thrive in this role enjoy structure and process, take pride in accuracy, and genuinely like helping others get quick, friendly answers to their questions. It is an ideal fit for someone early in their career who wants steady mentorship and a clear path to grow within the insurance field.

Key Responsibilities

  • Greet and assist clients by phone, email, and in person
  • Maintain and update policyholder records in the agency management system
  • Schedule appointments and manage calendars for agents and staff
  • Prepare, organize, and file insurance documents and correspondence
  • Process incoming payments and generate receipts
  • Assist with policy renewals, endorsements, and cancellations
  • Order and maintain office supplies and equipment
  • Draft routine emails, letters, and internal memos
  • Support onboarding of new clients by collecting required documentation
  • Coordinate with underwriters and carriers on routine requests

Requirements

  • High school diploma or equivalent required, associate degree preferred
  • Prior office, administrative, or customer service experience is a plus
  • Strong verbal and written communication skills
  • Proficiency in Microsoft Office including Word, Excel, and Outlook
  • Comfortable learning new software and agency management systems
  • Excellent organizational skills and attention to detail
  • Ability to manage multiple tasks and deadlines in a fast-paced environment
  • Professional demeanor and strong customer service orientation
  • Willingness to obtain a state insurance license within the first year is a plus

Benefits & Perks

  • Medical, dental, and vision insurance
  • 401k retirement plan with employer match
  • Paid time off and paid holidays
  • Hybrid and remote-friendly work schedule
  • Home office stipend for remote equipment
  • Paid training and mentorship program
  • Opportunities for career growth within the insurance industry
  • Employee assistance program
  • Life and disability insurance options
  • Casual and supportive team culture

Karen is the Careerscape team member who posted this role. Questions about the role, comp, or fit? Reach out directly.

Message sent. Karen will get back to you by email.

How This Salary Compares

The midpoint of this role’s $50,000–$60,000 range is $55,000 per year. Here is how that compares with live openings on Careerscape right now:

This role (midpoint)
$55,000
Insurance jobs — median
$67,500
North Carolina 28202 jobs — median
$65,000
Remote jobs — median
$75,000

Figures are computed automatically from salary ranges on live Careerscape listings and update as jobs are added or filled. They are informational, not an offer guarantee.

Frequently Asked Questions

How much does a Administrative Support Specialist earn in North Carolina 28202?

This position pays $50,000 to $60,000 per year. The midpoint of $55,000 is slightly below the $67,500 median for Insurance roles currently listed on our board.

Is this Administrative Support Specialist job remote?

Yes. This is a fully remote position, hired through a North Carolina 28202-based client.

What experience do I need to apply?

This is listed as a Entry level role. See the Requirements section above for the specific qualifications the client is looking for.

What benefits does this job include?

Medical, dental, and vision insurance, 401k retirement plan with employer match, Paid time off and paid holidays, Hybrid and remote-friendly work schedule, Home office stipend for remote equipment, Paid training and mentorship program.

How competitive is this opening?

Posted on September 14, 2026 with 466 applications so far. Applying early is recommended, as our recruiters begin reviewing candidates as soon as applications come in.

When should I expect to hear back?

Qualified applicants can typically expect a response within 5–7 business days of applying, though depending on the role and the client’s hiring timeline it can occasionally take up to 30 days. Because of the volume of applications we receive, we aren’t always able to send a personalized update to every applicant — but you can check the status of your application anytime in your candidate portal.

How do I apply?

Click Apply Now, fill in your details, upload your resume, and submit — no account required, it takes under two minutes.

Why isn't the employer named?

As a staffing and recruiting agency, we keep our client companies’ names confidential while roles are open — it protects their hiring plans and your candidacy. You’ll be introduced to the employer as you move forward.

Ready to Apply?

Join Careerscape and take the next step in your career

Application Status Active
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