Careerscape is recruiting on behalf of our client, a growing organization with a customer-first culture, for an entry-level Customer Service Supervisor to lead a fully remote support team. This is a great opportunity for a motivated customer service professional ready to step into their first leadership role, with real coaching, clear growth paths, and the chance to shape the customer experience.
The day-to-day blends hands-on support with people leadership: guiding agents through tough cases, reviewing performance metrics, and keeping the team engaged from a distance. You will thrive here if you are a clear communicator, stay calm under pressure, enjoy helping others grow, and are comfortable building team connection in a virtual environment.
The midpoint of this role’s $48,000–$72,000 range is $60,000 per year. Here is how that compares with live openings on Careerscape right now:
Figures are computed automatically from salary ranges on live Careerscape listings and update as jobs are added or filled. They are informational, not an offer guarantee.
This position pays $48,000 to $72,000 per year. The midpoint of $60,000 is slightly below the $67,500 median for Customer Service roles currently listed on our board.
Yes. This is a fully remote position, hired through a New York 10001-based client.
This is listed as a Entry level role. See the Requirements section above for the specific qualifications the client is looking for.
Medical, dental, and vision insurance, 401(k) with company match, Paid time off and paid holidays, 100% remote work with flexible home-office setup, Home office equipment or technology stipend, Leadership development and training programs.
Posted on November 11, 2026 with 50 applications so far. Applying early is recommended, as our recruiters begin reviewing candidates as soon as applications come in.
Qualified applicants can typically expect a response within 5–7 business days of applying, though depending on the role and the client’s hiring timeline it can occasionally take up to 30 days. Because of the volume of applications we receive, we aren’t always able to send a personalized update to every applicant — but you can check the status of your application anytime in your candidate portal.
Click Apply Now, fill in your details, upload your resume, and submit — no account required, it takes under two minutes.
As a staffing and recruiting agency, we keep our client companies’ names confidential while roles are open — it protects their hiring plans and your candidacy. You’ll be introduced to the employer as you move forward.
