Shape a customer success organization around lasting customer value. This remote Director of Customer Success role combines team leadership, customer lifecycle strategy, retention planning, and cross-functional partnership.
You will establish clear operating practices, coach customer success professionals, and turn customer insights into action. The role suits a senior leader who can balance individual customer needs with repeatable processes that support a growing portfolio.
The midpoint of this role’s $140,000–$180,000 range is $160,000 per year. Here is how that compares with live openings on Careerscape right now:
Figures are computed automatically from salary ranges on live Careerscape listings and update as jobs are added or filled. They are informational, not an offer guarantee.
This position pays $140,000 to $180,000 per year. The midpoint of $160,000 is above the $70,000 median for Customer Service roles currently listed on our board.
Yes. This is a fully remote position, hired through a New York-based client.
This is listed as a Director level role. See the Requirements section above for the specific qualifications the client is looking for.
Posted on October 5, 2026 with 15 applications so far. Applying early is recommended, as our recruiters begin reviewing candidates as soon as applications come in.
Qualified applicants can typically expect a response within 5–7 business days of applying, though depending on the role and the client’s hiring timeline it can occasionally take up to 30 days. Because of the volume of applications we receive, we aren’t always able to send a personalized update to every applicant — but you can check the status of your application anytime in your candidate portal.
Click Apply Now, fill in your details, upload your resume, and submit — no account required, it takes under two minutes.
As a staffing and recruiting agency, we keep our client companies’ names confidential while roles are open — it protects their hiring plans and your candidacy. You’ll be introduced to the employer as you move forward.
