Front Desk Coordinator

About the Role

Key Responsibilities

• Answer and route incoming phone calls, emails, and chat inquiries
• Schedule appointments, meetings, and virtual conferences
• Welcome and assist clients through virtual communication channels
• Maintain digital records and administrative documentation
• Coordinate calendars and meeting schedules
• Respond to general inquiries and direct requests to the appropriate department
• Prepare reports, spreadsheets, and correspondence
• Update CRM and internal databases with accurate information
• Support onboarding and administrative projects
• Maintain confidentiality of company and client information
• Assist with general office coordination tasks
• Perform additional administrative duties as assigned

Requirements

• High school diploma or equivalent required
• Associate's or Bachelor's degree in Business Administration or a related field preferred
• 0–2 years of experience in customer service, administration, reception, or office support
• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• High attention to detail and accuracy
• Proficiency with Microsoft Office, Google Workspace, and virtual meeting platforms
• Ability to work independently in a remote environment
• Professional, dependable, and customer-focused mindset
• Strong problem-solving and time management skills

Benefits & Perks

• Fully remote work flexibility within the United States
• Competitive entry-level compensation
• Medical, dental, and vision insurance
• Paid time off, holidays, and sick leave
• 401(k) retirement savings plan
• Paid training and onboarding
• Performance-based bonuses
• Professional development and certification assistance
• Career growth into Office Manager, Administrative Coordinator, Executive Assistant, Operations Coordinator, or Customer Success Coordinator roles
• Collaborative and supportive remote work environment