Operations Associate

About the Role

Key Responsibilities

• Support daily business operations and internal workflows
• Track tasks, deadlines, and project progress
• Maintain accurate records, reports, and operational data
• Assist with process improvement and efficiency initiatives
• Coordinate between teams (operations, sales, customer support)
• Prepare reports, spreadsheets, and internal documentation
• Monitor key performance metrics and operational KPIs
• Assist with scheduling, planning, and internal coordination
• Identify workflow gaps and suggest improvements
• Support onboarding and internal process documentation
• Help ensure projects and tasks are completed on time

Requirements

• High school diploma or equivalent required
• Associate’s or Bachelor’s degree preferred (not required)
• 0–2 years of experience in operations, admin, customer service, or support roles
• Strong organizational and time management skills
• Good written and verbal communication skills
• Basic computer skills (Excel, Google Sheets, email tools)
• Attention to detail and problem-solving ability
• Ability to multitask in a fast-paced environment
• Comfortable working independently in a remote environment
• Reliable, professional, and process-oriented mindset

Benefits & Perks

• Fully remote work flexibility within the United States
• Competitive entry-level compensation (above market range)
• Medical, dental, and vision coverage options
• Paid time off, holidays, and sick leave
• 401(k) retirement plan options
• Paid onboarding and operations training
• Career growth into Operations Analyst, Project Coordinator, or Business Analyst roles
• Performance-based bonuses and growth opportunities
• Collaborative and structured team environment