Careerscape is recruiting on behalf of our client for an entry-level Email Support Specialist to join their growing remote customer care team. This is a great opportunity for someone who loves helping people, writes clearly, and wants to build a career in customer support with a company that values thoughtful, written communication over phone-heavy queues.
Day to day, you will spend most of your time inside a shared inbox and help desk platform, working through a queue of customer emails with empathy, accuracy, and a friendly tone. People who thrive in this role are patient, detail-oriented, and comfortable multitasking across several open conversations at once, all while following brand voice guidelines and knowing when to loop in a teammate for a trickier case.
The midpoint of this role’s $70,000–$85,000 range is $77,500 per year. Here is how that compares with live openings on Careerscape right now:
Figures are computed automatically from salary ranges on live Careerscape listings and update as jobs are added or filled. They are informational, not an offer guarantee.
This position pays $70,000 to $85,000 per year. The midpoint of $77,500 is above the $70,000 median for Customer Service roles currently listed on our board.
Yes. This is a fully remote position, hired through a California 95814-based client.
This is listed as a Entry level role. See the Requirements section above for the specific qualifications the client is looking for.
Medical, dental, and vision insurance, 401k retirement plan with company match, Paid time off and paid holidays, Fully remote position with flexible scheduling options, Home office equipment stipend, Paid training and onboarding program.
Posted on July 23, 2026 with 5,820 applications so far. Applying early is recommended, as our recruiters begin reviewing candidates as soon as applications come in.
Qualified applicants can typically expect a response within 5–7 business days of applying, though depending on the role and the client’s hiring timeline it can occasionally take up to 30 days. Because of the volume of applications we receive, we aren’t always able to send a personalized update to every applicant — but you can check the status of your application anytime in your candidate portal.
Click Apply Now, fill in your details, upload your resume, and submit — no account required, it takes under two minutes.
As a staffing and recruiting agency, we keep our client companies’ names confidential while roles are open — it protects their hiring plans and your candidacy. You’ll be introduced to the employer as you move forward.
