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Careerscape
Full-Time Remote Customer Service

Client Implementation Specialist

Careerscape ?
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Location
Austin, Texas
Salary (Annually)
$65,000 - $85,000
Experience
Mid-Senior
Posted
Oct 5
Location
Austin, Texas
Salary (Annually)
$65,000 - $85,000
Experience
Mid-Senior
Posted
Oct 5

About the Role

Guide clients from kickoff to a confident launch. This remote Client Implementation Specialist role combines customer onboarding, project coordination, requirements gathering, and implementation support.

You will translate client needs into an organized launch plan, coordinate internal teams, and keep customers informed along the way. The role suits an experienced specialist who can manage several implementations while making complex steps easy to understand.

Key Responsibilities

  • Lead implementation kickoff discussions and document customer goals and requirements.
  • Build project plans with clear milestones, owners, dependencies, and launch criteria.
  • Coordinate account setup, configuration, and data preparation with the appropriate teams.
  • Track issues, risks, and scope changes and communicate their impact promptly.
  • Support user acceptance testing and confirm that launch requirements are met.
  • Deliver client training and create practical implementation documentation.
  • Coordinate the handoff to customer success or support after launch.
  • Use client feedback and implementation metrics to improve the onboarding process.

Requirements

  • Relevant experience in client implementation, customer onboarding, or project coordination.
  • Ability to manage multiple timelines and communicate clearly with customers and internal teams.
  • Experience gathering requirements, documenting workflows, and resolving implementation issues.
  • Comfort using CRM, project-management, and spreadsheet tools.
  • Ability to explain product or process details to nontechnical users.
  • Organized follow-through, sound judgment, and collaborative problem-solving.

Cristian is the Careerscape team member who posted this role. Questions about the role, comp, or fit? Reach out directly.

Message sent. Cristian will get back to you by email.

How This Salary Compares

The midpoint of this role’s $65,000–$85,000 range is $75,000 per year. Here is how that compares with live openings on Careerscape right now:

This role (midpoint)
$75,000
Customer Service jobs — median
$70,000
Texas jobs — median
$77,500
Remote jobs — median
$75,000

Figures are computed automatically from salary ranges on live Careerscape listings and update as jobs are added or filled. They are informational, not an offer guarantee.

Frequently Asked Questions

How much does a Client Implementation Specialist earn in Texas?

This position pays $65,000 to $85,000 per year. The midpoint of $75,000 is above the $70,000 median for Customer Service roles currently listed on our board.

Is this Client Implementation Specialist job remote?

Yes. This is a fully remote position, hired through a Texas-based client.

What experience do I need to apply?

This is listed as a Mid-Senior level role. See the Requirements section above for the specific qualifications the client is looking for.

How competitive is this opening?

Posted on October 5, 2026 with 101 applications so far. Applying early is recommended, as our recruiters begin reviewing candidates as soon as applications come in.

When should I expect to hear back?

Qualified applicants can typically expect a response within 5–7 business days of applying, though depending on the role and the client’s hiring timeline it can occasionally take up to 30 days. Because of the volume of applications we receive, we aren’t always able to send a personalized update to every applicant — but you can check the status of your application anytime in your candidate portal.

How do I apply?

Click Apply Now, fill in your details, upload your resume, and submit — no account required, it takes under two minutes.

Why isn't the employer named?

As a staffing and recruiting agency, we keep our client companies’ names confidential while roles are open — it protects their hiring plans and your candidacy. You’ll be introduced to the employer as you move forward.

Ready to Apply?

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