Careerscape is recruiting on behalf of our client, a fast-growing online retail brand, for a Remote E-Commerce Chat Support Associate to join their customer experience team. In this role, you will be the friendly voice behind the chat window, helping shoppers navigate checkout, track orders, and resolve issues in real time so every visit turns into a great experience and a loyal customer.
Day to day, you will juggle multiple live chat conversations, troubleshoot payment and shipping hiccups, and turn frustrated moments into positive outcomes with patience and a positive attitude. This role is a great fit for someone who types quickly, communicates clearly in writing, enjoys solving problems, and thrives in a fast-paced, fully remote environment where no two conversations are exactly the same.
The midpoint of this role’s $55,000–$65,000 range is $60,000 per year. Here is how that compares with live openings on Careerscape right now:
Figures are computed automatically from salary ranges on live Careerscape listings and update as jobs are added or filled. They are informational, not an offer guarantee.
This position pays $55,000 to $65,000 per year. The midpoint of $60,000 is slightly below the $70,750 median for Customer Service roles currently listed on our board.
Yes. This is a fully remote position, hired through a Texas 78701-based client.
This is listed as a Entry level role. See the Requirements section above for the specific qualifications the client is looking for.
Medical, dental, and vision insurance, 401k retirement plan with company match, Paid time off and paid holidays, Fully remote position with flexible scheduling options, Home office stipend for equipment and internet, Paid training and onboarding program.
Posted on August 16, 2026 with 260 applications so far. Applying early is recommended, as our recruiters begin reviewing candidates as soon as applications come in.
Qualified applicants can typically expect a response within 5–7 business days of applying, though depending on the role and the client’s hiring timeline it can occasionally take up to 30 days. Because of the volume of applications we receive, we aren’t always able to send a personalized update to every applicant — but you can check the status of your application anytime in your candidate portal.
Click Apply Now, fill in your details, upload your resume, and submit — no account required, it takes under two minutes.
