Careerscape is recruiting on behalf of our client, a growing retail company, for a Live Chat Customer Service Representative to join their remote support team. In this role, you will be the friendly, knowledgeable voice behind the chat window, helping shoppers with order questions, product details, returns, and troubleshooting during peak traffic hours. This is a great opportunity for someone who enjoys fast-paced problem solving and wants to build a career in customer support with a company that values clear communication and a positive customer experience.
Day to day, you will juggle multiple chat conversations at once, quickly pulling up order histories, policies, and product information to give shoppers accurate answers without making them wait. The best fit for this role is someone who types quickly, stays calm when chat volume spikes, and genuinely likes helping people solve problems. If you thrive in a busy, screen-based environment and take pride in leaving every customer better off than when they logged in, this role will feel like a natural fit.
The midpoint of this role’s $60,000–$65,000 range is $62,500 per year. Here is how that compares with live openings on Careerscape right now:
Figures are computed automatically from salary ranges on live Careerscape listings and update as jobs are added or filled. They are informational, not an offer guarantee.
This position pays $60,000 to $65,000 per year. The midpoint of $62,500 is slightly below the $71,500 median for Customer Service roles currently listed on our board.
Yes. This is a fully remote position, hired through a Texas 78701-based client.
This is listed as a Entry level role. See the Requirements section above for the specific qualifications the client is looking for.
Medical, dental, and vision insurance, 401k plan with company match, Paid time off and paid holidays, 100 percent remote work with flexible scheduling options, Home office stipend for remote equipment, Paid training and onboarding.
Posted on August 7, 2026 with 7 applications so far. Applying early is recommended, as our recruiters begin reviewing candidates as soon as applications come in.
Qualified applicants can typically expect a response within 5–7 business days of applying, though depending on the role and the client’s hiring timeline it can occasionally take up to 30 days. Because of the volume of applications we receive, we aren’t always able to send a personalized update to every applicant — but you can check the status of your application anytime in your candidate portal.
Click Apply Now, fill in your details, upload your resume, and submit — no account required, it takes under two minutes.
