Industry-Leading Staffing Solutions — Built on Integrity, Service, and Results

Built on Integrity, Service, and Results

About Us Locations Employer Portal Candidate Portal
Careerscape
Job Seekers
Hire Talent
Sponsored Jobs
Resources
Contact Us
Menu
About Us Locations Employer Portal Candidate Portal
Job Seekers
Hire Talent
Sponsored Jobs
Resources
Contact Us
Careerscape
Full-Time Remote Customer Service

Remote Live Chat Representative

Careerscape ?
View all jobs
Location
Austin, Texas 78701
Salary (Annually)
$62,000 - $88,000
Experience
Entry
Posted
Aug 26
Location
Austin, Texas 78701
Salary (Annually)
$62,000 - $88,000
Experience
Entry
Posted
Aug 26
Remote Live Chat Representative

About the Role

Careerscape is recruiting on behalf of our client for an entry-level Live Chat Representative to join their growing remote customer support team. This is a great opportunity for a motivated communicator to launch a career in customer service, handling real-time chat conversations with customers while working from the comfort of home.

Day to day, you will juggle multiple chat windows, answer product and account questions, and help customers resolve issues quickly and pleasantly, all through a friendly, professional writing voice. People who thrive in this role are fast typists, calm under pressure, naturally empathetic, and comfortable multitasking in a fast-paced digital environment.

Key Responsibilities

  • Respond promptly to inbound customer chats through the company live chat platform
  • Handle multiple simultaneous chat conversations while maintaining quality and accuracy
  • Answer questions about products, services, orders, and account details
  • Troubleshoot basic issues and escalate complex cases to the appropriate team
  • Document customer interactions and update records in the CRM system
  • Follow brand voice and communication guidelines in every chat
  • Identify opportunities to upsell or cross-sell relevant products or services
  • Meet individual and team performance targets for response time and satisfaction
  • Stay current on product updates, promotions, and policy changes
  • Collaborate with team leads to improve chat scripts and processes

Requirements

  • High school diploma or equivalent required
  • No prior experience necessary, though customer service experience is a plus
  • Excellent written communication skills with strong grammar and spelling
  • Typing speed of at least 40 words per minute
  • Comfortable using computers, chat software, and basic CRM tools
  • Ability to multitask across several conversations at once
  • Reliable high-speed internet connection and a quiet home workspace
  • Strong problem-solving skills and a patient, positive attitude
  • Availability to work scheduled shifts, including some evenings or weekends

Benefits & Perks

  • Medical, dental, and vision insurance
  • 401k plan with company match
  • Paid time off and paid holidays
  • Fully remote position with flexible scheduling options
  • Paid training and onboarding
  • Career growth and advancement opportunities
  • Home office equipment stipend
  • Employee assistance program
  • Casual, supportive team culture
  • Opportunities for performance-based bonuses

Cristian is the Careerscape team member who posted this role. Questions about the role, comp, or fit? Reach out directly.

Message sent. Cristian will get back to you by email.

How This Salary Compares

The midpoint of this role’s $62,000–$88,000 range is $75,000 per year. Here is how that compares with live openings on Careerscape right now:

This role (midpoint)
$75,000
Customer Service jobs — median
$70,000
Texas 78701 jobs — median
$73,500
Remote jobs — median
$75,000

Figures are computed automatically from salary ranges on live Careerscape listings and update as jobs are added or filled. They are informational, not an offer guarantee.

Frequently Asked Questions

How much does a Remote Live Chat Representative earn in Texas 78701?

This position pays $62,000 to $88,000 per year. The midpoint of $75,000 is above the $70,000 median for Customer Service roles currently listed on our board.

Is this Remote Live Chat Representative job remote?

Yes. This is a fully remote position, hired through a Texas 78701-based client.

What experience do I need to apply?

This is listed as a Entry level role. See the Requirements section above for the specific qualifications the client is looking for.

What benefits does this job include?

Medical, dental, and vision insurance, 401k plan with company match, Paid time off and paid holidays, Fully remote position with flexible scheduling options, Paid training and onboarding, Career growth and advancement opportunities.

How competitive is this opening?

Posted on August 26, 2026 with 4,611 applications so far. Applying early is recommended, as our recruiters begin reviewing candidates as soon as applications come in.

When should I expect to hear back?

Qualified applicants can typically expect a response within 5–7 business days of applying, though depending on the role and the client’s hiring timeline it can occasionally take up to 30 days. Because of the volume of applications we receive, we aren’t always able to send a personalized update to every applicant — but you can check the status of your application anytime in your candidate portal.

How do I apply?

Click Apply Now, fill in your details, upload your resume, and submit — no account required, it takes under two minutes.

Why isn't the employer named?

As a staffing and recruiting agency, we keep our client companies’ names confidential while roles are open — it protects their hiring plans and your candidacy. You’ll be introduced to the employer as you move forward.

Ready to Apply?

Join Careerscape and take the next step in your career

Application Status Active
Positions Available 1

You May Also Like

Similar opportunities that might interest you

Careerscape

Careerscape

Customer Support Specialist

Full-Time Remote Customer Service
Remote, Texas
$45,000 - $65,000/yr
Posted Oct 19
0 Applicants
Careerscape

Careerscape

Customer Support Representative

Full-Time Hybrid Customer Service
Orlando, Florida 32801
$40,000 - $52,000/yr
Posted Oct 18
0 Applicants
Careerscape

Careerscape

Live Chat Support Agent

Full-Time Remote Customer Service
Dallas, Texas
Posted Oct 17
0 Applicants
Apply for Remote Live Chat Representative

Careerscape

By checking this box and submitting this form, I am giving my permission to Careerscape to send me SMS and MMS message alerts with new job opportunities and career news. Message frequency varies. Message and data rates may apply. You can STOP messaging by sending STOP and get more help by sending HELP.
By checking this box and submitting this form, I am giving my permission to Careerscape to send me email with new job opportunities and career news.
By checking this box and submitting this form, I am giving my permission to Careerscape to share my personal information — including my name, contact details, location, and professional background — with select third-party partners for marketing and promotional purposes. You can opt out anytime via our "Do Not Sell or Share My Personal Information" page.
Application Submitted!

Thank you for applying. We'll review your application and get back to you soon.

Submitting your application...

Please wait, do not close this window.

Logo
CareerscapeAn Equal Opportunity Employer
M/F/Disability/Veterans.
Facebook Instagram Linkedin Youtube

Job Seekers

Find Jobs

Upload Resume

Candidate Portal

Salary Guide

Businesses

Hire Talent

Partnerships

Employer Portal

Contact Us

Site Information

Terms & Conditions

Privacy Policy

Fraud Alert

Do Not Sell or Share My Personal Information

©2026 Careerscape LLC. All Rights Reserved.

Sponsored