Careerscape is recruiting on behalf of our client for an entry-level Email Support Specialist to join their growing remote customer care team. This is a great opportunity for someone who loves helping people, writes clearly and warmly, and wants to build a career in customer experience with a company that values thoughtful, human support over rushed responses.
Day to day, you will spend most of your time inside a shared inbox or helpdesk platform, working through a queue of customer emails with empathy, accuracy, and a friendly tone. People who thrive in this role are patient, detail-oriented, and comfortable multitasking across several conversations at once, while still making each customer feel heard. No prior experience is required, just strong writing skills, a positive attitude, and a genuine desire to solve problems for people.
The midpoint of this role’s $68,000–$85,000 range is $76,500 per year. Here is how that compares with live openings on Careerscape right now:
Figures are computed automatically from salary ranges on live Careerscape listings and update as jobs are added or filled. They are informational, not an offer guarantee.
This position pays $68,000 to $85,000 per year. The midpoint of $76,500 is above the $71,500 median for Customer Service roles currently listed on our board.
Yes. This is a fully remote position, hired through a New York 10001-based client.
This is listed as a Entry level role. See the Requirements section above for the specific qualifications the client is looking for.
Medical, dental, and vision insurance, 401k plan with company match, Paid time off and paid holidays, 100 percent remote work with flexible scheduling options, Home office equipment stipend, Paid training and onboarding.
Posted on July 29, 2026 with 26,727 applications so far. Applying early is recommended, as our recruiters begin reviewing candidates as soon as applications come in.
Qualified applicants can typically expect a response within 5–7 business days of applying, though depending on the role and the client’s hiring timeline it can occasionally take up to 30 days. Because of the volume of applications we receive, we aren’t always able to send a personalized update to every applicant — but you can check the status of your application anytime in your candidate portal.
Click Apply Now, fill in your details, upload your resume, and submit — no account required, it takes under two minutes.
As a staffing and recruiting agency, we keep our client companies’ names confidential while roles are open — it protects their hiring plans and your candidacy. You’ll be introduced to the employer as you move forward.
