Careerscape is hiring a Chat Support Specialist to join our remote customer support team. In this role, you'll assist customers through live chat by answering questions, resolving issues, and providing product or service information. You'll deliver exceptional customer experiences while maintaining fast response times and accurate documentation. This is an excellent opportunity for individuals with strong written communication skills who enjoy helping customers in a remote environment.
The midpoint of this role’s $65,000–$90,000 range is $77,500 per year. Here is how that compares with live openings on Careerscape right now:
Figures are computed automatically from salary ranges on live Careerscape listings and update as jobs are added or filled. They are informational, not an offer guarantee.
This position pays $65,000 to $90,000 per year. The midpoint of $77,500 is above the $70,000 median for Customer Service roles currently listed on our board.
Yes. This is a fully remote position, hired through a Massachusetts-based client.
This is listed as a Entry level role. See the Requirements section above for the specific qualifications the client is looking for.
Fully remote work environment, Medical, dental, and vision insurance, 401(k) with company match, Paid time off, Paid holidays, Employee assistance program.
Posted on July 17, 2026 with 9,347 applications so far. Applying early is recommended, as our recruiters begin reviewing candidates as soon as applications come in.
Qualified applicants can typically expect a response within 5–7 business days of applying, though depending on the role and the client’s hiring timeline it can occasionally take up to 30 days. Because of the volume of applications we receive, we aren’t always able to send a personalized update to every applicant — but you can check the status of your application anytime in your candidate portal.
Click Apply Now, fill in your details, upload your resume, and submit — no account required, it takes under two minutes.
As a staffing and recruiting agency, we keep our client companies’ names confidential while roles are open — it protects their hiring plans and your candidacy. You’ll be introduced to the employer as you move forward.
