Careerscape is recruiting on behalf of our client, a growing subscription services company based in Salt Lake City, Utah, for a Customer Onboarding Coordinator to join their fully remote team. In this role, you will own the welcome experience for new subscribers, building and running onboarding workflows that get customers activated quickly and set up for long-term success. This is a high-visibility position for someone who wants to make a direct, measurable impact on customer retention and early-stage churn.
Day to day, you will juggle a mix of hands-on customer touchpoints, process refinement, and cross-team coordination, moving fluidly between welcome calls, automated email sequences, and onboarding health checks. You will thrive in this role if you are naturally organized, empathetic with new customers who are still learning the ropes, and energized by turning a good first impression into a lasting subscription relationship.
The midpoint of this role’s $45,000–$60,000 range is $52,500 per year. Here is how that compares with live openings on Careerscape right now:
Figures are computed automatically from salary ranges on live Careerscape listings and update as jobs are added or filled. They are informational, not an offer guarantee.
This position pays $45,000 to $60,000 per year. The midpoint of $52,500 is slightly below the $70,000 median for Customer Service roles currently listed on our board.
Yes. This is a fully remote position, hired through a Utah 84101-based client.
This is listed as a Associate level role. See the Requirements section above for the specific qualifications the client is looking for.
Medical, dental, and vision insurance, 401k retirement plan with company match, Generous paid time off and paid holidays, Fully remote work with flexible scheduling, Home office stipend for remote equipment, Paid parental leave.
Posted on September 14, 2026 with 184 applications so far. Applying early is recommended, as our recruiters begin reviewing candidates as soon as applications come in.
Qualified applicants can typically expect a response within 5–7 business days of applying, though depending on the role and the client’s hiring timeline it can occasionally take up to 30 days. Because of the volume of applications we receive, we aren’t always able to send a personalized update to every applicant — but you can check the status of your application anytime in your candidate portal.
Click Apply Now, fill in your details, upload your resume, and submit — no account required, it takes under two minutes.
As a staffing and recruiting agency, we keep our client companies’ names confidential while roles are open — it protects their hiring plans and your candidacy. You’ll be introduced to the employer as you move forward.
