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Home/Roles/Practice Manager

Healthcare · Practice leadership

The medical practice manager: job description, credentials and pay

A practice manager is usually the one person in a physician group who sees payer contracts, payroll, the schedule and the compliance calendar at the same time, so the job description has to say plainly how much of the P&L they own. Careerscape runs practice manager searches nationwide through remote recruiters who specialize in healthcare operations.

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  • Independent groups, specialty practices and health systems
  • Revenue cycle and people leadership tested in interviews
  • Direct hire, interim and executive search
Revenue cycleStaffingCompliancePayer mix

Ready to post

Practice manager job description template

Replace the brackets with your numbers: providers, locations, staff and annual collections tell candidates the size of the job better than any adjective.

[Group name], a [specialty] practice with [number] providers across [number] locations, is hiring a practice manager to run daily operations, the revenue cycle and a team of [number] staff. You will report to [managing physician or board] and own the practice's operating budget.

Responsibilities

  • Run daily operations across front desk, clinical support and billing, including schedules and provider templates
  • Own the revenue cycle: charge capture, claim and denial trends, A/R and collections, working with an in-house team or billing vendor
  • Build and manage the annual operating budget and report monthly results to physician owners
  • Hire, train, schedule and evaluate staff, and keep job descriptions and pay bands current
  • Keep the practice compliant with HIPAA, OSHA, CLIA where applicable, and payer and Medicare rules
  • Manage provider credentialing and payer enrollment, and support contract renegotiations
  • Select and manage vendors and systems, including the EHR and practice management software
  • Track patient access and experience measures and fix bottlenecks

Requirements

  • Bachelor's degree, ideally in health administration or business; strong experience can substitute
  • Experience managing staff in a medical practice, clinic or ambulatory setting
  • Working knowledge of CPT and ICD-10-CM coding, payer contracts and Medicare billing rules
  • Comfort building budgets and reading financial and A/R reports
  • Experience with an EHR and practice management system such as Epic or eClinicalWorks

Nice to have

  • Certified Medical Practice Executive (CMPE) from MGMA's ACMPE
  • Certified Physician Practice Manager (CPPM) from AAPC
  • Experience opening a location, adding providers or converting an EHR
  • Experience in value-based contracts or an ACO

Scope check

Practice manager, office manager or healthcare administrator?

Titles overlap and searches go wrong when the title and the scope do not match. Use this to decide which role you are actually hiring.

FactorMedical office managerPractice managerHealthcare administrator
Typical scopeOne office: front desk, supplies, schedulesA whole practice or group: operations, revenue cycle, staff, budgetA facility, service line or system division
Financial ownershipPetty cash, deposits, payroll inputsOperating budget and collections; reports to physician ownersDepartment or facility P&L; reports to executives or a board
Reports toPractice manager or lead physicianManaging partner, board or ambulatory directorCOO, CEO or VP
Common credentialsUsually none requiredCMPE, CPPMGraduate degree common; state license required for nursing home administrators
Where to read moreOffice managerThis pageHealthcare administrator

BLS groups all three management levels under medical and health services managers, which is why the pay figures on this page run so wide. The nursing home administrator license is the only state license BLS says all states require in this occupation. Source: BLS Occupational Outlook Handbook, Medical and Health Services Managers (last modified Aug 27, 2026).

Practice economics

The numbers your next practice manager will be managing

Physician practices are consolidating. The AMA's Physician Practice Benchmark Survey found 42.2% of physicians worked in private practices in 2024, down from 60.1% in 2012, with more practices owned by hospitals and other organizations. Independent groups that want to stay that way need a manager who can run the business side without a health system's back office.

Medicare pay is the main external variable. For 2026, CMS set the physician fee schedule conversion factor at $33.40 for most clinicians, up 3.26%, but applied a 2.5% efficiency cut to the work values of non-time-based services such as procedures, and shifted practice expense values toward office-based care. CMS's July 2026 proposal for 2027 would lower the conversion factor to $32.84, down 1.68%, as a one-year 2.5% increase expires. A good manager will already be modeling both.

Some rules have settled. The Consolidated Appropriations Act, 2026 extended Medicare telehealth flexibilities, including care delivered to patients at home, through December 31, 2027. Others are arriving: states must start Medicaid work requirements for expansion adults no later than January 1, 2027, and six-month renewals for that group begin in 2027, which adds eligibility work at the front desk.

Demand for the role is strong. BLS projects employment of medical and health services managers to grow 24% from 2025 to 2035, with about 62,300 openings a year nationally.

CompliancePayer mix
Practice Manager · Healthcare

2026-27 at a glance

  • 2026 conversion factor$33.40Non-qualifying APM participants, up 3.26% (CMS final rule)
  • Proposed for 2027$32.84Down 1.68%, CMS proposed rule of July 14, 2026
  • Medicare telehealth flexibilitiesThrough 2027Extended to December 31, 2027
  • Physicians in private practice42.2%2024, down from 60.1% in 2012 (AMA)

Credentials

Two practice management credentials worth asking about

No license is required to manage a physician practice. These two credentials show structured knowledge of the business side; neither replaces a reference check on results.

  • CMPE, from MGMA's ACMPE

    Board certification for medical practice executives. Candidates pass a 175-question knowledge exam and a 90-question scenario-based exam and complete 50 continuing education hours. A bachelor's degree or 120 college credits and two years of healthcare experience are needed before the scenario exam. Recertification is 50 CE hours every three years, with MGMA membership.

  • CPPM, from AAPC

    The Certified Physician Practice Manager exam covers business and financial management, compliance and risk, HR and office management, health information and technology, and patient relations and quality. AAPC calls it a difficult, high-level exam. Holders keep annual AAPC membership and earn 36 CEUs every two years.

  • How to weigh them

    A CMPE signals depth in group practice operations; a CPPM often marks someone who came up through coding and billing. For many groups, proof of a budget managed, a denial rate cut or a location opened tells you more than either.

Interview guide

Interview questions for practice manager candidates

Ask for numbers from their current or last practice. A manager who cannot tell you their collections, A/R days or turnover was not running the business.

  1. Q1

    What were your practice's annual collections and A/R days, and what did you change to move them?

    Listen for: Specific figures, a named intervention such as front-end eligibility checks or a denial work queue, and an honest account of what did not work.

  2. Q2

    How did you plan for the 2026 Medicare fee schedule changes?

    Listen for: Awareness of the efficiency adjustment for procedures and the practice expense shift, and how they modeled the impact by provider or service line.

  3. Q3

    Tell me about a staff member you had to let go.

    Listen for: Documentation, fairness, involvement of HR or counsel where needed, and steps taken to prevent the same problem.

  4. Q4

    How do you handle a physician owner who disagrees with you on staffing or spending?

    Listen for: Data-led persuasion, respect for owners' authority and a clear view of when to escalate to the board.

  5. Q5

    Walk me through your compliance calendar.

    Listen for: HIPAA risk assessments, OSHA training, credentialing renewals, payer revalidations and, where relevant, CLIA. Vague answers here are a red flag.

BLS pay

Practice manager pay: where your role sits in a wide range

BLS counts practice managers with all medical and health services managers, a group that runs from clinic supervisors to hospital executives. That is why the national range spans $73,390 at the 10th percentile to $224,340 at the 90th.

$73,39010th
$94,70025th
$123,860Median
$166,10075th
$224,34090th

Middle half of all workers (25th to 75th percentile)

Most practice manager offers sit in the lower half of this table. A manager for a single-location practice with a small staff typically falls between the 10th and 25th percentiles. Managers of multi-site or specialty groups that own the full revenue cycle land closer to the median of $123,860. Pay above the 75th percentile, $166,100, mostly reflects administrators and directors at larger organizations. The healthcare administrator salary guide covers the senior end. Annual pay, all U.S. employers, BLS Occupational Employment and Wage Statistics (May 2025), occupation: Medical and Health Services Managers. BLS does not publish this title separately; the figures are for medical and health services managers, the closest BLS occupation, which can include other job titles. Closest Salary Guide page: Healthcare Administrator.

Metro view

Where healthcare managers are concentrated and what they cost

Medical and health services manager jobs, median pay and concentration across our 29 metros. Practice managers usually work onsite, so local depth matters more here than for billing roles.

All 29 markets
MarketJobsMedian pay · vs. U.S.Concentration
New York City35,260$167,580+35%0.97
Los Angeles23,740$134,230+8%0.99
Dallas17,140$121,640−2%1.10
Chicago16,680$123,090−1%0.96
Philadelphia14,060$122,920−1%1.26
Boston12,990$136,760+10%1.25
Houston12,410$124,400±0%0.98
Miami12,290$128,770+4%1.14
San Francisco11,980$166,310+34%1.31
Washington, DC11,730$140,670+14%0.97
Phoenix8,370$130,070+5%0.92
Baltimore8,060$124,990+1%1.55
Minneapolis7,350$126,880+2%0.98
Detroit7,110$114,340−8%0.97
Tampa7,000$124,980+1%1.26
San Diego6,980$138,080+11%1.18
Atlanta6,300$137,260+11%0.57
Pittsburgh5,990$101,570−18%1.40
Nashville5,510$116,480−6%1.30
Austin5,160$126,110+2%1.04
Denver4,700$137,760+11%0.76
Seattle4,600$160,100+29%0.57
Providence4,150$119,260−4%1.51
Charlotte3,630$111,080−10%0.70
Portland3,210$151,260+22%0.69
Hartford2,980$128,810+4%1.29
Raleigh-Durham2,070$113,710−8%0.72
Albany1,880$121,470−2%1.09
Buffalo1,380$132,720+7%0.67

Pay first: the New York City metro ($167,580) edges out San Francisco ($166,310), with medians about a third over the U.S. figure of $123,860, and San Francisco combines that pay with a deep pool (location quotient 1.31). Relative to size, the deepest benches are in Baltimore, Providence and Pittsburgh, all at 1.40 or above. Pittsburgh is the bargain market, with a median of $101,570, roughly 18% below national. Atlanta and Seattle are the thinnest at 0.57, so expect to recruit from outside the metro there, even though Atlanta's median, $137,260, is above the national figure. Medical and Health Services Managers, by metro area, sorted by jobs. BLS Occupational Employment and Wage Statistics, May 2025; U.S. median $123,860. Concentration is the BLS location quotient: above 1.0 means the job is a bigger share of local employment than nationally.

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FAQ

Practice manager hiring, answered

What does a medical practice manager do?

They run the business of a physician practice: staffing and HR, scheduling, the revenue cycle, budgets, vendor and system management, credentialing and compliance. In small groups they also cover payer contracting and facilities. BLS describes managers in group practices as working closely with physicians, which in practice means translating owners' goals into daily operations.

What qualifications should a practice manager have?

BLS says a bachelor's degree is typical for health services managers, though work experience sometimes substitutes, and employers often want prior administrative or clinical work in healthcare. For a practice manager, look for staff management, revenue cycle knowledge and budgeting. MGMA's CMPE and AAPC's CPPM are optional credentials that show structured training.

Should we promote the office manager or hire from outside?

Promote when the office manager already handles staff issues well and is ready to own collections and the budget. Hire from outside when the practice is adding locations, struggling with denials or changing systems, and needs experience the team does not have. An interim manager on contract can cover the gap while you decide.

When does a practice manager search need executive search?

When the role is a group administrator or director over several sites, reports to a board, or the search must stay confidential because the current manager is still in place. Executive search adds discreet outreach to people who are not looking. Single-site roles are usually a direct hire search.

Is there demand for practice managers?

Yes. BLS projects 24% employment growth for medical and health services managers from 2025 to 2035, much faster than average, with about 62,300 openings a year nationally. Job seekers can browse open roles or submit a resume confidentially; Careerscape never charges candidates.

Related roles

  • Healthcare Administrator
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Also useful

  • Healthcare Administrator salary guide
  • Healthcare recruiting by city
  • Healthcare staffing services
Sources for this page

Last reviewed October 22, 2026.

  • BLS OEWS May 2025, Medical and Health Services Managers (SOC 11-9111), national and metro estimates, via Careerscape data packet
  • BLS Occupational Outlook Handbook, Medical and Health Services Managers (last modified Aug 27, 2026)
  • AMA, Physician Practice Benchmark Survey (page updated June 24, 2026)
  • AAMC, CMS releases 2026 Medicare physician fee schedule and QPP rule (Oct 31, 2025 final rule)
  • CMS fact sheet, CY 2027 Medicare Physician Fee Schedule proposed rule (July 14, 2026)
  • AASM, Congress ends partial government shutdown and extends telehealth flexibilities through 2027 (Feb 6, 2026)
  • MGMA, ACMPE board certification requirements
  • MGMA, Board certification FAQ
  • AAPC, CPPM certification page
  • O*NET OnLine, Medical and Health Services Managers (11-9111.00)
  • Federal Register, Medicaid Program; Community Engagement Requirement for Certain Individuals (CMS-2454-IFC), published June 3, 2026
  • HFMA, CMS guidance on Medicaid six-month eligibility redeterminations (Mar 11, 2026)

Replacing a practice manager quietly?

Confidential searches are common for this role. A healthcare recruiter will agree on scope, pay and discretion with you before reaching out to anyone.

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